Azure Helmke
Cedar Rapids,IA
Summary
Compassionate and dedicated individual with diverse experience in healthcare, customer service, food service, maintenance, and factory work. Proven ability to work in fast-paced environments, lead teams, and provide excellent care and service.
Professional youth counseling expert, well-versed in creating supportive environments for adolescents. Leveraged counseling techniques and empathetic listening to address individual needs and challenges effectively. Known for strong collaboration with teams and adaptability to evolving situations, ensuring consistent positive outcomes.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Counselor/Medication Manager
Four Oaks PMIC
07.2024 - Current
- Provided care and support to individuals in need
- Developed strong communication and interpersonal skills
- Demonstrated adaptability, resilience, and teamwork in fast-paced environments
- Managed medications and ensured timely administration
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Created and implemented individualized plans for individual youth.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Provided crisis intervention and emotional support to youth.
- Collaborated with parents, teachers, and community resources to provide comprehensive support for clients'' needs.
- Helped youth develop and achieve personal goals with close support.
- Managed crises effectively using de-escalation techniques, prioritizing safety while addressing the underlying emotional triggers for each incident.
Lead Line Cook /Kitchen Prep Cook
The Market at the Tap
10.2023 - 06.2024
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Assisted with catering events, showcasing the restaurant''s culinary expertise and dedication to customer satisfaction.
- Grilled meats and seafood to customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Softscapes and Maintenance Worker
Futurescapes
02.2023 - 11.2023
- Maintained lawns, gardens, and outdoor spaces for residential and commercial clients
- Performed routine maintenance tasks, including equipment maintenance and repair
- Ensured high standards of quality and customer satisfaction
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Lead Line Cook
The General Store Pub
06.2021 - 10.2023
- Led kitchen staff to ensure efficient food preparation and service
- Coordinated menu planning, food preparation, and presentation
- Maintained high standards of food quality, safety, and presentation
- Provided excellent customer service and ensured customer satisfaction
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Assisted with catering events, showcasing the restaurant''s culinary expertise and dedication to customer satisfaction.
- Grilled meats and seafood to customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Factory Worker
Family Dollar/Dollar Tree Distribution Center
02.2022 - 09.2022
- Received, organized, and stocked merchandise in a factory setting
- Maintained accurate inventory records and reported discrepancies
- Worked efficiently to meet productivity and quality standards
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
High School Diploma -
Midland Community School District
Wyoming, IA12.2020
Medication Manager Certificate -
Kirkwood Community College
Cedar Rapids, IA2025
Skills
- Strong communication and interpersonal skills
- Ability to work in fast-paced environments
- Adaptability
- Compassionate and empathetic care
- Leadership and team management
- Team collaboration
- Individual counseling
- Crisis management
- Rapport building
- Crisis intervention
- Mental health support
- Empathy development
- Suicide prevention
- Goal setting assistance
- Self-care strategies
- Tactful communication
Certification
- CPR/AED Certification
- First Aid Certification
- Iowa Driver's License
- Medication Manager Certification
Timeline
Youth Counselor/Medication Manager
Four Oaks PMIC
07.2024 - Current
Lead Line Cook /Kitchen Prep Cook
The Market at the Tap
10.2023 - 06.2024
Softscapes and Maintenance Worker
Futurescapes
02.2023 - 11.2023
Factory Worker
Family Dollar/Dollar Tree Distribution Center
02.2022 - 09.2022
Lead Line Cook
The General Store Pub
06.2021 - 10.2023
High School Diploma -
Midland Community School District
Medication Manager Certificate -
Kirkwood Community College
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