Alise Richardson
Paramount,CA
Summary
Highly organized and dependable candidate skilled in managing multiple priorities while maintaining a positive attitude.
Overview
3
3
years of professional experience
Work History
Beertender/Server
Villains Brewing Company
02.2024 - 11.2024
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Maintained a clean and organized bar environment for improved customer experience.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
Bartender
Truly LA
07.2023 - 01.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Greeted customers and provided friendly, knowledgeable service.
Lead Bartender
Bottoms Up Sports Bar & Grill
02.2022 - 07.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Bottle Service Waitress
Club Db Lounge
05.2022 - 09.2022
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and facilitated customer payments using POS system.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Served high customer volumes during special events, nights, and weekends.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Science - Psychological Science
University of California, Irvine
06.2022
High School Diploma -
Richard Gahr High School
06.2018
Skills
- RBS Certified
- Food Handler's Card
- Hospitality Service Expertise
- Wine and Beer Recommendations
- Cocktail Service
- Engaging Customers
- Good Conversationalist
- Handling Difficult Customers
- High-Volume Environments
- Attending Multiple Customers
- Energetic and Outgoing
- Menu Memorization
Timeline
Beertender/Server
Villains Brewing Company
02.2024 - 11.2024
Bartender
Truly LA
07.2023 - 01.2024
Bottle Service Waitress
Club Db Lounge
05.2022 - 09.2022
Lead Bartender
Bottoms Up Sports Bar & Grill
02.2022 - 07.2023
High School Diploma -
Richard Gahr High School
Bachelor of Science - Psychological Science
University of California, Irvine