Azwad Amir
Dallas,TX
Summary
Detail-oriented, organized, meticulous and hardworking employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
10.2021 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Computer Science
The University of Texas At Dallas
Richardson, TX05.2025
Career Path - Data Scientist: Machine Learning
Codecademy
04.2024
Skills
- Python
- Java
- SQL
- Task Prioritization
- Interpersonal Communication
- Multitasking Abilities
- Teamwork and Collaboration
- Calm Under Pressure
- Customer Service
Certification
- Application Development - Java Intensive - Infosys (Program Certificate) Awarded: Sep 2022
- Python 3 - Codecademy - Certificate of Completion Awarded: April 2022
Timeline
Customer Service Representative
Walmart
10.2021 - Current
Bachelor of Science - Computer Science
The University of Texas At Dallas
Career Path - Data Scientist: Machine Learning
Codecademy
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