Open To Work
Besma Abousalaa
North Tonawanda
Summary
Versatile professional with a legal background and an MHA in Healthcare Administration, offering strong leadership and expertise in compliance and project coordination. Certified in Healthcare Security, Privacy, and Policies (CHSPP/AHIMA) with hands-on experience through healthcare internships and volunteer translation for the American Red Cross. Multilingual in English, Arabic, and French, and an active ACH and FACH member dedicated to excellence in healthcare operations and multilingual communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Clinique Iris
10.2024 - 07.2025
- Ensured compliance with regulatory standards and internal policies through thorough documentation reviews.
- Conducted regular audits to identify compliance gaps and implement corrective actions.
- Collaborated with cross-functional teams to develop training materials on compliance protocols.
- Monitored changes in legislation to update compliance strategies accordingly.
Executive Legal Assistant
Volunteer Lawyers Professional Company
03.2023 - 10.2023
- Conducted legal research using LexisNexis and Westlaw for case preparation and prepared legal forms for court filings.
- Maintained attorney calendars and coordinated travel arrangements while supporting attorneys with document management.
- Delivered exceptional client communication, ensuring clients were regularly updated on case progress and maintaining strict confidentiality.
- Accurately transcribed dictation and assisted in organizing legal files.
SAP Basis Administrator
Hamlan Inc
07.2020 - 01.2023
- Developed strategic sales plans by analyzing market trends and identifying new opportunities to boost business growth.
- Built and maintained strong client relationships and oversaw daily operations to ensure efficient workflow and customer satisfaction.
- Utilized Microsoft Office and Excel to track sales data and performance metrics while resolving customer issues promptly.
- Collaborated with upper management to set and achieve quarterly targets and trained new hires on sales techniques and company policies.
HR Professional
Cadre HR
09.2010 - 09.2021
- Managed end-to-end recruitment processes, successfully filling 100+ positions and reducing time-to-hire by 30%.
- Developed and implemented onboarding programs that increased new hire retention by 25% and ensured compliance with safety protocols.
- Conducted performance evaluations and designed training initiatives, leading to a 20% improvement in employee performance metrics.
- Handled employee relations issues, resolving conflicts and improving workplace morale by 15% while ensuring compliance with labor laws.
- Sonatrach
Education
Master of Healthcare Administration (MHA) - Compliance and Policy
- Healthcare Quality, Risk, and Regulatory Compliance
- Health Law and Ethics
- Health Care Compliance
- Navigating the Regulatory Environment in Healthcare
- Health Information Privacy and Security (HIPAA)
- Healthcare Data Analytics
Associate Degree - Legal Field
06.2023
Bachelor’s Degree - Business Management
06.2010
Skills
Healthcare Compliance & Policy
Compliance monitoring
Ethics management
Legal research
Documentation skills
Project management
Relationship management
Safety compliance
Critical thinking
Data entry
Certification
- Certified in Healthcare Privacy and Security (CHPS), AHIMA
- Certified Associate in Project Management (CAPM), Project Management Institute (PMI)
- SAP Professional Fundamentals certification, SAP via Duke University, coursera
- Introduction to Process Safety and Risk Analysis, University of California, Davis, coursera
- Introduction to International Criminal Law, Case Western Reserve University, coursera
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Compliance Specialist - Clinique Iris
10.2024 - 07.2025
Executive Legal Assistant - Volunteer Lawyers Professional Company
03.2023 - 10.2023
SAP Basis Administrator - Hamlan Inc
07.2020 - 01.2023
HR Professional - Cadre HR
09.2010 - 09.2021
Bryant & Stratton College - Associate Degree, Legal Field
University of Abu bakr Belgaid - Bachelor’s Degree, Business Management
University of Phoneix - Master of Healthcare Administration (MHA), Compliance and Policy