Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
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Atira McGowan

Atira McGowan

Baton Rouge,LA

Summary

Detail-oriented, motivated individual with clinical experience, medical knowledge, and a passion for the healthcare industry. Experienced in working directly with healthcare professionals in clinical settings, providing valuable insight into patient care, medical procedures, and product functionality. Skilled in building relationships, communication, and problem-solving, able to effectively translate technical product knowledge into practical solutions for clinicians. Demonstrated track record as a team player and hardworking individual, making me an ideal fit for your company. Eager to leverage clinical expertise and strong interpersonal skills to drive sales success in the medical sales field, consistently delivering excellent customer service and ensuring product adoption. Quick learner, adaptable, and driven by a desire to contribute to improved patient outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Health Volunteer

The Hospice of Baton Rouge
09.2022 - Current
  • Provided support for individuals with chronic illnesses by helping them understand their medical treatments and medications.
  • Targeted specific community groups with wellness and disease management information.
  • Established strong relationships with community members through active listening, empathy, and understanding.
  • Participated in team meetings with other staff members to discuss program progress and challenges.
  • Assisted patients and families in identifying and accessing relevant community resources.

Student Research Assistant

LSU Psychology Dept.
03.2023 - 11.2024
  • Researched behavioral tendencies and issues of school age children (6-14 yrs.) in classroom environments. Longitudinal study with local Baton Rouge elementary school.
  • Developed strong organizational and communication skills through coursework and research
  • Skilled at working independently and collaboratively in a team environment.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.

Clinical Medical Assistant Intern

HLA Clinica Santa Isabel
05.2024 - 07.2024
  • Provided patient care and support to physicians in a busy medical office setting, including greeting patients, taking vital signs, scheduling appointments, and preparing exam rooms.
  • Enhanced cultural competence working in a new cultural environment while gaining medical knowledge and clinical experience.
  • Facilitated communication between physicians, nurses, patients, family members by relaying instructions accurately and efficiently. (Spanish speaking at a conversational level.)
  • Assisted with exams by providing necessary supplies and equipment requested by the provider.
  • Monitored inventory levels of medical supplies in order to ensure adequate stock was available at all times.
  • Stocked medical supplies and instruments for examination rooms.

Mental Health Administrative Intern

HCO Behavioral Health
05.2023 - 02.2024
  • Answered inquiries from general public, patients, and clinical providers.
  • Updated patients' medical records using electronic record keeping system.
  • Handled intake and referrals documentation for new patients and helped coordinate care between offices.
  • Reached my goal, monthly, to schedule at least 20 intake appointments per month.
  • Addressed client concerns and resolved conflicts with tact and diplomacy, a critical ability for managing objections and closing sales in pharmaceutical environments.
  • Developed and maintained strong, trusting relationships with clients and clinicians, ensuring the provision of tailored mental health services; Skills transferrable to managing healthcare provider relationships in pharmaceutical sales.

Sales Associate

Orangetheory Fitness
06.2021 - 10.2023
  • Established a positive rapport with customers by delivering friendly, personalized service.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Managed approximately 50 calls and emails per day from customers regarding account management and scheduling.
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Assisted with training new employees on sales procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor of Science - Psychology

Louisiana State University
Baton Rouge, LA
12.2024

Skills

  • Healthcare ethics
  • Relationship building
  • Interpersonal skills
  • Fast Learner
  • Product and Service knowledge
  • Highly dependable
  • Microsoft Skills (Excel, Word)
  • Strong Organizational Skills
  • Experience in clinical documentation (Electronic health records)
  • Cold calling
  • Teamwork and collaboration
  • Effective communication
  • Adaptability and flexibility
  • Goal setting

Certification

  • Behavioral Learning Skills (BLS) Certification
  • Microsoft Certified (Excel, Word)

Affiliations

  • National Sales Network- Louisiana Chapter

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Clinical Medical Assistant Intern

HLA Clinica Santa Isabel
05.2024 - 07.2024

Mental Health Administrative Intern

HCO Behavioral Health
05.2023 - 02.2024

Student Research Assistant

LSU Psychology Dept.
03.2023 - 11.2024

Community Health Volunteer

The Hospice of Baton Rouge
09.2022 - Current

Sales Associate

Orangetheory Fitness
06.2021 - 10.2023

Bachelor of Science - Psychology

Louisiana State University

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Atira McGowan