Juliana I. Gonzalez
Orange Park
Summary
Organized, communicative, and quick-to-learn current college student with over 3 years of experience working in multiple professional customer service departments with varying responsibilities including supervising. I am looking to gain more knowledge and career opportunities utilizing the skills I have acquired in my professional life.
Overview
3
3
years of professional experience
Work History
Customer Service Supervisor
Winn-Dixie
09.2022 - 11.2024
- Answered inquiries and provided superior customer service to clients.
- Provided exceptional customer service, resolving client issues efficiently and effectively.
- Handling of various customer needs such as lottery, refund measures, and Western Union procedures.
- Accurate completion of closing paper work and compiling of cashier till contents and transactions.
Cashier
Winn-Dixie
10.2021 - 09.2022
- Handling large volume orders with accuracy and efficiency.
- Demonstrating personalized customer service.
- Maintaining clean, organized, and structured work area.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stock associate
Winn-Dixie
10.2021 - 08.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Education
FSCJ
02.2025
High School -
Oakleaf High School
01.2023
Skills
- Customer service
- Answering multiple phone lines
- Written and verbal communication
- Diffusing any given situation
- Pos experience
- Work ethic and integrity
- Time management skills
- Cash handling
- Cash register systems
Timeline
Customer Service Supervisor
Winn-Dixie
09.2022 - 11.2024
Cashier
Winn-Dixie
10.2021 - 09.2022
Stock associate
Winn-Dixie
10.2021 - 08.2022
High School -
Oakleaf High School
FSCJ
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