Ronald Littleford
Niceville,FL
Summary
Results-driven and self motivated with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
35 years of customer service, grocery store operations, Management experience and previous business owner will set me up for success with your organization.
As Grocery manager I was responsible for all wine purchasing and merchandising at the top wine sales store at that time, it was 100% DSD.
Overview
49
49
years of professional experience
Work History
President and 50% Owner
J.L.I.,INC.
Niceville, FL
11.2016 - 01.2022
- Managed day-to-day business operations.
- Maintained up-to-date administrative records to monitor operational conditions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Founded and managed logistics business, growing revenue from $450,000 in first year 2016 to current 2021 $1.1 million
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Optimized team hiring, training and performance.
Store Manager
Publix Super Markets Inc
Pace , Florida
07.2004 - 08.2016
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Various From Front Service, Produce, Cashier, DSD
Publix Super Markets Inc
Lehigh Acres, FL
05.1983 - 07.2008
- First job age 16, bagging groceries
- Promoted to stock clerk 8 months later
- Transferred to Hilton Head S.C. for company growth opportunities.
- Transferred to Atlanta for growth opportunities.
- First GTL in Atl. Division when management structure changed.
- First assistant Grocery manager under new structure.
Assistant Store Manager
Publix
Atlanta, GA
03.1999 - 07.2004
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Approved regular payroll submissions for employees.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Analyzed and interpreted store trends to facilitate planning.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Grocery Manager
Publix
Marrietta, GA
05.1998 - 03.1999
- Grew grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Performed key tasks to promote inviting grocery store appearance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed team of 50 staff in Grocery department generating more than $250k in weekly revenue
Education
High School Diploma -
Riverdale High School
Fort Myers, FL05.1985
Skills
- 7 habits of highly successful people certification
- Certified in Food Safety, Effective Communication, CPR, Portable defibrulator
- Focus and Follow-Through
- Sales Promotion
- Business Leadership
- Sales Tracking
- Decision Making
- Human Resources Oversight
- Goal Setting
- Team Leadership
- Inventory Tracking and Management
- Data Analysis
- Special Promotions Planning
- Sales Coaching
- Desktops, Laptops and Mobile Devices
Timeline
President and 50% Owner
J.L.I.,INC.
11.2016 - 01.2022
Store Manager
Publix Super Markets Inc
07.2004 - 08.2016
Assistant Store Manager
Publix
03.1999 - 07.2004
Grocery Manager
Publix
05.1998 - 03.1999
Various From Front Service, Produce, Cashier, DSD
Publix Super Markets Inc
05.1983 - 07.2008
High School Diploma -
Riverdale High School