SHUYI JIN
Washington,DC
Summary
Accomplished healthcare administrator and marketing strategist with expertise in strategic initiatives enhancing organizational efficiency and public health management. Specialized in data analysis, project management, and healthcare policy development, aiming to leverage expertise in federal management consulting to influence healthcare policy and operations. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Secretary(Volunteer)
VHC Health
06.2024 - Current
- Implemented new administrative processes that enhanced department efficiency, reducing wait times by 15% and improving patient throughput
- Established and facilitated critical communication links between nursing teams and administrative offices, optimizing scheduling system's efficiency
- Developed communication protocols to enhance patient satisfaction, effectively bridging communication between patients, nurses, and doctors.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Practice CEO
Chengdu Foresight Inc.
05.2021 - 05.2023
- Drove global business expansion, increasing annual revenue from $0 to $4 million by establishing strategic sales channels
- Secured MSHA certification, positioning the company as a leading compliant supplier in the industry
- Founded and led the marketing department to significantly elevate market research, product analysis, and digital marketing initiatives
- Spearheaded digital transformation, streamlining operations and reducing paper dependency by implementing comprehensive digital systems.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Oversaw divisional marketing, advertising and new product development.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Founder and Director
Malibu Tech
08.2021 - 01.2023
- Pioneered innovative marketing strategies utilizing Web 3.0 and social media to transform client engagement and growth
- Cultivated partnerships with industry leaders, significantly enhancing their digital presence and market success.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
Director of Marketing
Blueview
04.2020 - 05.2021
- Led comprehensive domestic and international marketing strategies, enhancing product positioning and market penetration
- Achieved a 7% reduction in operational costs through strategic price adjustments and competitive analysis
- Managed major industry exhibitions, boosting market share and enhancing brand visibility during a critical economic period
- Directed social media strategy and digital content creation across multiple platforms, doubling engagement rates.
- Developed metrics and measured success in order to further penetrate marketplace.
- Organized and executed robust, creative experiential marketing events.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created and managed marketing budget, ensuring maximized ROI.
- Cross-trained existing employees to maximize team agility and performance.
Education
Master of Health Administration (MHA) - Public Health
The George Washington University
DC08.2026
Master of Health Administration (MHA) - Public Health
Icahn School of Medicine At Mount Sinai
New York, NY01.2024
Master’s Degree - Global Business
Pepperdine University
CA09.2020
Bachelor of Arts - Communication
University of Washington
Seattle01.2017
Skills
- Data Analysis and Visualization: Advanced proficiency in Tableau, Microsoft PowerBi
- Project Management: Demonstrated ability to lead complex projects, delivering impactful results within tight deadlines
- Strategic Planning: Expertise in developing strategies that align with long-term healthcare goals
- Communication: Skilled in articulating complex healthcare policies and strategies to diverse stakeholders
- Public Health Administration: Deep understanding of healthcare systems, focusing on improving healthcare delivery and patient care
- Client Relationship Management: Experienced in building and maintaining strong relationships, ensuring high levels of satisfaction
- Change Management: Skilled in managing organizational change to optimize processes effectively
- Policy Analysis: Analytical skills in evaluating health policies to provide strategic recommendations
Certificationsandawards
- Global Business Certified, Pepperdine University
- Certificate of Completion, Excel for Mac Essential Training (Microsoft 365)
- Published academic paper at the 2022 13th International Conference on E-Education, E-Business, E-Management and E-Learning (IC4E)
Certification
Gold metal for Musclemania body build-up competition
Timeline
Secretary(Volunteer)
VHC Health
06.2024 - Current
Founder and Director
Malibu Tech
08.2021 - 01.2023
Practice CEO
Chengdu Foresight Inc.
05.2021 - 05.2023
Director of Marketing
Blueview
04.2020 - 05.2021
Master of Health Administration (MHA) - Public Health
The George Washington University
Master of Health Administration (MHA) - Public Health
Icahn School of Medicine At Mount Sinai
Master’s Degree - Global Business
Pepperdine University
Bachelor of Arts - Communication
University of Washington
Gold metal for Musclemania body build-up competition
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