Heather Sanchez
La Marque,TX
Summary
Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant II
UTMBHealth
11.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing point of care tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated patient education on treatment plans, medications, and medical devices improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration, emergency/anaphylaxis boxes, and vaccine logs to maintain current tracking documentation.
- Supported continuity of care between primary provider visits through prescription refills, and answering patient inquiries.
- Assisted providers during office procedures such as wound care management, ensuring patient comfort and safety throughout the process.
- Performed routine maintenance and controls on Point of Care testing equipment.
- Maintained thorough records of employee Point of Care training for new employees and annual competencies.
Medical Assistant-Desk Nurse
Texas Gulf Coast Medical Group
05.2012 - 10.2018
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Documented patient information obtained from interviews
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Trained new staff on quality control procedures
- Experience with various medical conditions including Diabetes, Cancer, and Piaget's disease
- Authorized drug refills and provided detailed prescription information to pharmacies
- Performed vitals/glucose testing and assisted in administering injections including insulin
- Provided patient diabetic and basic nutrition education specific to patients individual needs
- Provided patient education on insulin and other injectable diabetic medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Applied Science - General Studies
College of The Mainland
Texas City, TX07.2025
Diploma - Medical Assistant
Remington College-Southeast Campus
Webster, Tx01.2012
Skills
- Point of Care Test Site Manager
- Trophon II/ High Level Disinfecting
- CPR
- Electronic Medical Records
- HIPAA Compliant
- Provide basic Diabetes Education
- Provide glucometer, Continuous Glucose Monitor (CGM), and insulin education and demonstration
- Perform glucometer, Continuous Glucose Monitor (CGM), and insulin pump downloads
Certification
- CPR/BLS certified through American Heart Association
- Diabetic Education Certificate
Phone
823-423-4104, 832-423-4104
Timeline
Medical Assistant II
UTMBHealth
11.2018 - Current
Medical Assistant-Desk Nurse
Texas Gulf Coast Medical Group
05.2012 - 10.2018
Associate of Applied Science - General Studies
College of The Mainland
Diploma - Medical Assistant
Remington College-Southeast Campus
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