JULEEN HOUDHAN
Golden Crust
Bridgeport,CT
10
years of professional experience
A self-motivated, enthusiastic and reliable individual with over 5 years' experience in Hospitality and a talent for identifying ways to improve management systems and processes. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Work History
Supervisor, Cashier & Stewardess
6 Years 8 Months- Monitor food preparation and service to ensure quality standards were met
- Train new employees on food preparation and customer service standards
- Collaborate with the kitchen staff to ensure a smooth and efficient food and drink service
- Adept in handling customer complaints calmly and professionally in a timely manner
- Maintain a system for tracking and managing employee performance and attendance
- Ensure food items and ingredients are stored in accordance with food safety regulations
- Assist in the preparation of food items and ensuring that all food was served at the proper temperature
- Restock supplies and food items to ensure the restaurant was fully prepared for service
- Proficiently used restaurant POS systems to accurately process orders and payments
Stocking Associate
10 Months- Stocked shelves efficiently, ensuring product availability and organization throughout store.
- Assisted in inventory management, conducting regular counts to maintain stock accuracy.
- Collaborated with team members to streamline stocking processes and improve workflow efficiency.
- Monitored product expiration dates, removing outdated items to enhance customer safety and satisfaction.
- Trained new associates on stocking procedures and safety protocols, fostering a knowledgeable team environment.
- Implemented best practices for shelf presentation, enhancing visual merchandising and customer engagement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Home Health Care
4 Years- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
Cashier & Stewardess
1 Year- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Collaborated with team members to ensure efficient and effective workflows
- Trained new food service workers on proper techniques and procedures
- Processed customer orders quickly and accurately, increasing customer satisfaction ratings
Cashier & Stewardess
2 YearsEducation
School Leaving Certificate/ High School Diploma
Skills
Drove initiatives in critical thinking and problem resolution within teams.
Accelerated learning of new skills and methodologies to enhance performance.
Embraced adaptability to thrive in dynamic work environments.
Oversaw time management practices to optimize productivity.
Cultivated strong customer relationships to foster loyalty and retention.
Led teams in collaborative projects
promoting a unified vision.
Articulated ideas and strategies clearly to diverse audiences.
Timeline
Stocking Associate
Walmart
10.2025 - 08.2026Read More
Supervisor, Cashier & Stewardess
Golden Crust
01.2020 - CurrentRead More
Cashier & Stewardess
Bedsty Fish Fry
01.2019 - 01.2020Read More
Home Health Care
Senior Care
01.2018 - 01.2022Read More
Cashier & Stewardess
Taste Patty
01.2017 - 01.2019Read More
Comprehensive High School
School Leaving Certificate/ High School Diploma
Read More