Juleen Houdhan
Bridgeport
Summary
A self-motivated, enthusiastic and reliable individual with over 5 years' experience in Hospitality and a talent for identifying ways to improve management systems and processes.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
Work History
Supervisor, Cashier & Stewardess
Golden Crust
01.2020 - Current
- Monitor food preparation and service to ensure quality standards were met
- Train new employees on food preparation and customer service standards
- Collaborate with the kitchen staff to ensure a smooth and efficient food and drink service
- Adept in handling customer complaints calmly and professionally in a timely manner
- Maintain a system for tracking and managing employee performance and attendance
- Ensure food items and ingredients are stored in accordance with food safety regulations
- Assist in the preparation of food items and ensuring that all food was served at the proper temperature
- Restock supplies and food items to ensure the restaurant was fully prepared for service
- Proficiently used restaurant POS systems to accurately process orders and payments
Home Health Care
Senior Care
01.2018 - 01.2022
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
Cashier & Stewardess
Bedsty Fish Fry
01.2019 - 01.2020
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Collaborated with team members to ensure efficient and effective workflows
- Trained new food service workers on proper techniques and procedures
- Processed customer orders quickly and accurately, increasing customer satisfaction ratings
Cashier & Stewardess
Taste Patty
01.2017 - 01.2019
Education
School Leaving Certificate/ High School Diploma -
Comprehensive High School
Skills
- Critical Thinking and Problem Solving
- Fast Learner
- Adaptability
- Effective Time-Management
- Customer Service
- Leadership and Teamwork
- Communication & Collaboration
References
Available upon Request
Timeline
Supervisor, Cashier & Stewardess
Golden Crust
01.2020 - Current
Cashier & Stewardess
Bedsty Fish Fry
01.2019 - 01.2020
Home Health Care
Senior Care
01.2018 - 01.2022
Cashier & Stewardess
Taste Patty
01.2017 - 01.2019
School Leaving Certificate/ High School Diploma -
Comprehensive High School