Kelci Hill
Colorado Springs,CO
Summary
Outgoing and friendly with strong drive to succeed. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gateway to success
Colorado Springs, Colorado
11.2022 - 09.2023
- Assisted with patient intake, including obtaining medical histories and vitals.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Provided support to physicians in clinical settings by performing tasks such as taking vital signs, collecting specimens, administering medications, and recording patient information.
- Coordinated laboratory tests and imaging studies for patients.
- Maintained inventory of supplies and equipment used in the medical facility.
- Administered vaccinations according to established protocols while educating patients about potential side effects or risks associated with each vaccine type.
- Worked collaboratively with members of the multidisciplinary team to ensure optimal patient outcomes.
- Participated in quality improvement initiatives designed to improve overall service delivery.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered injections and monitored patient reactions.
- Provided education on the purpose, dosage, and side effects of medications administered via injection.
- Performed venipuncture techniques to collect blood samples from patients.
Nursing Student
Memorial Hospital North
Colorado Springs, CO
04.2023 - 05.2023
- Assisted mothers in breastfeeding and bottle-feeding; monitored infant's weight, length, and head circumference; provided emotional support to new parents.
- Maintained accurate records of patient care activities using electronic medical record systems.
- Responded promptly to call lights and bells or requests from patients or family members regarding their needs or concerns.
- Provided comfort measures such as back rubs during contractions or offering words of encouragement throughout labor process.
- Assessed maternal vital signs at regular intervals throughout labor process.
- Demonstrated excellent communication skills when interacting with patients, families, physicians and other healthcare professionals.
- Assisted in the delivery of newborns by providing support to mother during labor and delivery process.
- Monitored fetal heart rate patterns and communicated results with physicians for further evaluation.
- Performed post-delivery assessments on mothers and babies.
- Provided direct patient care to labor and delivery patients, including assessments, treatments, medications administration, and education.
- Administered IV fluids, antibiotics and other medications as prescribed by physician orders.
- Recorded patients' vital signs and observed fetal monitor to track babies' heart rates.
Nursing Student
San Luis Valley Health
Alamosa, CO
01.2022 - 09.2022
- Performed patient assessments and developed individualized care plans.
- Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
- Assisted with the preparation of laboratory specimens for testing.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Collaborated with multidisciplinary teams to coordinate patient care across departments.
- Maintained accurate documentation in electronic medical records system.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Educated patients on health maintenance, preventive measures, and disease management strategies.
- Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
- Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
- Provided emotional support for patients undergoing stressful situations or treatments.
- Assisted physicians during examinations or procedures.
- Managed multiple tasks simultaneously while providing quality care.
- Demonstrated knowledge of infection control practices within clinical setting.
- Administered oral medications accurately according to physician's orders.
- Assessed patient responses to treatments or interventions promptly.
- Partnered with registered nurses to perform specified patient care activities.
- Enrolled in accredited school of nursing in good standing to pursue healthcare career.
Supervisor
Manitou Incline Retail Store
Colorado Springs, CO
05.2021 - 08.2021
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Organized displays to attract customers and promote sales.
- Handled customer complaints in a professional manner.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
Education
Associates Degree in Nursing - Health Care
Pikes Peak Community College
Colorado Springs, CO12.2024
Associate of Science - Science
Adams State University
Alamosa, CO08.2018
Skills
- Inventory Control
- Product Sales
- Payment Processing
- Goal-Oriented
- Merchandise Display
- Stocking and Receiving
- Complex Problem-Solving
- Excellent communication skills
- Professional Demeanor
- Guest Relations
- Positive and professional
- Reliable and punctual
- Customer Service
- Flexible Schedule
- Problem-Solving
- Building rapport
- Time Management
Accomplishments
- Coined by the commander of Evans Community Hospital for volunteer hours.
- Completed over 200 hours of clinical on a medical surgical unit.
Certification
- Certificate of completion of CNA courses
References
References available upon request.
Timeline
Nursing Student
Memorial Hospital North
04.2023 - 05.2023
Medical Assistant
Gateway to success
11.2022 - 09.2023
Nursing Student
San Luis Valley Health
01.2022 - 09.2022
Supervisor
Manitou Incline Retail Store
05.2021 - 08.2021
Associates Degree in Nursing - Health Care
Pikes Peak Community College
Associate of Science - Science
Adams State University
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