Courtney Hale
Vallejo,CA
Summary
Productive Administrative Assistant with six-year track record in data management, customer relations and complex problem-solving. Oversees Customer Service, Cash Handling operations and handles all administrative needs with efficiency and professionalism. Advanced skills in Microsoft Office, Empower-WFM scheduler grocery system.
Overview
13
13
years of professional experience
Work History
Administrator/Head Bookkeeper
Safeway
American Canyon, CA
07.2015 - Current
- Planned and coordinated administrative procedures and systems to devise ways to streamline processes.
- Supervised clerical and administrative personnel by communicating job expectations, monitored employees work and cash handling advised of disciplining employees.
- Maintained employee files for over 150 employees, and doctor's notes for employees.
- Wrote schedules, vacation/day off request, did weekly projection of sales.
- Monitored and procured needed supplies for office, customer service desk, and outer departments.
- Aided colleagues, managers and customers through regular communication and assistance
- Leveraged bookkeeping software and automated processes to reduce errors
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
Medical Technician/Supervisor
Camino Alto Residence Club
Vallejo, CA
05.2009 - 07.2015
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Conducted equipment checks to maintain continuous and safe operation.
- Managed staff of 8 people.
Education
Accounting And Business Management
Solano Community College
Fairfield, CAHigh School Diploma -
Benicia High School
Benicia, CA06.2002
Skills
- New employee orientations
- Database coordination
- Administrative management
- Privacy compliance
- Appointment Scheduling
- Active Listening
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Written Communication
- Data Entry
- PPE Compliance
- Customer Relations
- Business operations knowledge
Timeline
Administrator/Head Bookkeeper
Safeway
07.2015 - Current
Medical Technician/Supervisor
Camino Alto Residence Club
05.2009 - 07.2015
Accounting And Business Management
Solano Community College
High School Diploma -
Benicia High School