Peyton Hamblin
Customer Service And Guest Relations Professional
Bellingham,WA
Summary
An eager college graduate with extensive experience in varying service industries, specializing in policy and procedure training, social media content creation, hospitality management, and professional, warm customer relations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Social Media Assistant
Pure Bliss Desserts
Bellingham , WA
04.2021 - Current
- Developed marketing content such as photos, Instagram reels, and promotional social media posts for business.
Hospitality Shift Lead
Pure Bliss Desserts
Bellingham, WA
04.2021 - Current
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with developing skills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction..
- Discussed cake design options, available flavors and specific event needs.
Gardener
Koala Farms
Bellingham, WA
08.2020 - 03.2021
- Provided soil aeration, seeding, fertilization and weed control.
Bakery Department Manager
The Bagelry
Bellingham, WA
03.2019 - 08.2020
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of bagels and baked goods.
- Trained new bakery staff on company policies and oven system use to maximize job satisfaction, expertise and team performance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Waitress
Horseshoe Cafe
Bellingham, WA
03.2018 - 11.2018
Sales Representative and Creative Design Crew
Bath And Body Works, Limited Brands
Brentwood, CA
04.2017 - 08.2017
Education
Bachelor of Arts - Theater Arts
Western Washington University
Bellingham, WA 09.2016 - 06.2020
Skills
Microsoft Software
Timeline
Social Media Assistant
Pure Bliss Desserts
04.2021 - Current
Hospitality Shift Lead
Pure Bliss Desserts
04.2021 - Current
Gardener
Koala Farms
08.2020 - 03.2021
Bakery Department Manager
The Bagelry
03.2019 - 08.2020
Waitress
Horseshoe Cafe
03.2018 - 11.2018
Sales Representative and Creative Design Crew
Bath And Body Works, Limited Brands
04.2017 - 08.2017
Bachelor of Arts - Theater Arts
Western Washington University
09.2016 - 06.2020
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