Nancy Siverling
Brookville,PA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
11
11
years of professional experience
Work History
Assembler
Sensus-DuBois, PA
09.2023 - Current
- Assembling meters in various stations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
Order Fulfillment Agent
Cresco Labs-Brookville, PA
09.2020 - 07.2023
- Fulfilled customer's orders in the highest regard to accurate product, quality, and quantity.
- Coordinated daily order fulfillment in fast-paced receiving and shipping environment.
- Utilized software to automate customer communication and order fulfillment.
Deli Associate/Customer Service
Walmart-DuBois, PA
05.2020 - 09.2020
- Created appealing food arrangements for party trays and specialized orders.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Loan Consultant
Pheaa Fedloan Servicing-State College, PA
01.2020 - 05.2020
- Handled borrower's inquiries about their student loans while maintaining professional customer service.
- Counseled students and parents about financial aid options and program details.
- Developed and maintained relationships with customers, lenders and other third parties.
Order Filler
Walmart Distribution Center-Woodland, PA
03.2018 - 01.2020
- Experience with high lift equipment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Deli Associate
Walmart Supercenter-DuBois, PA
06.2017 - 03.2018
- Was able to multi task in various areas of the department.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Customer Service Representative
Ally Bank
05.2015 - 01.2017
- Assisted customers with their online banking inquires.
- Responded to customer requests for products, services, and company information.
- Educated clients on financial topics and best practices.
Department Manager
Walmart-Asheville, NC
03.2013 - 05.2015
- Delegated tasks to associates.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
Education
Associate of Applied Science - Computer Applications Management
DuBois Business College
DuBois, PA06.2011
High School Diploma -
Dubois Area Senior High School
Dubois, PA06.2008
Skills
- Microsoft Office Suite Certified
- Data Entry
- Inventory
- Onboarding & Training
- Customer Service
- Quickbooks
- Order Fulfillment
- Warehouse Experience
Timeline
Assembler
Sensus-DuBois, PA
09.2023 - Current
Order Fulfillment Agent
Cresco Labs-Brookville, PA
09.2020 - 07.2023
Deli Associate/Customer Service
Walmart-DuBois, PA
05.2020 - 09.2020
Loan Consultant
Pheaa Fedloan Servicing-State College, PA
01.2020 - 05.2020
Order Filler
Walmart Distribution Center-Woodland, PA
03.2018 - 01.2020
Deli Associate
Walmart Supercenter-DuBois, PA
06.2017 - 03.2018
Customer Service Representative
Ally Bank
05.2015 - 01.2017
Department Manager
Walmart-Asheville, NC
03.2013 - 05.2015
Associate of Applied Science - Computer Applications Management
DuBois Business College
High School Diploma -
Dubois Area Senior High School
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