Thomas Wayne Baker
Mebane,NC
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Efficient Manufacturing Associate recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in quality control, machinery operation, and safety protocols that ensure consistent excellence in production environments. Excel in team collaboration, problem-solving, and adaptability, bringing valuable soft skills to optimize manufacturing processes and outcomes.
Overview
25
25
years of professional experience
Work History
Sales Representative
Southco Distributing
Goldsboro, North Carolina
08.2018 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Recommended changes in products and services based on customer feedback.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Listened to customer needs to identify and recommend best products and services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Manufacturing Associate
GKN Driveline
Mebane, NC
03.2016 - 07.2018
- Read engineering drawings and specifications to determine job instructions and material requirements.
- Maintain records of production, quality control, and machine maintenance activities.
- Perform periodic inspections on products to ensure conformity with customer requirements.
- Adjust machine settings according to product specifications or process changes.
- Set up and operate a variety of machinery used in the manufacturing process.
- Clean work areas regularly to maintain a safe working environment.
- Operate equipment such as forklifts, hand tools, power tools, and inspection gauges.
Maintenance Supervisor
Mebane Mill Lofts
Mebane, USA
01.2012 - 01.2016
- Maintenance of apartments and facility
- Maintains and orders supplies
- Schedules and performs preventive maintenance on apartments and facility
- Repairs plumbing and electrical based emergency problems
- Schedules and supervises outside contractors
Baker's Cleaning Service
12.2009 - 12.2011
- Organized, supervised and scheduled cleaning service for multiple locations
- Ordered supplies and maintained adequate inventory for scheduled services
Underground Cable Installer
Pike Electric
01.2007 - 01.2008
- Maintained power lines and performed preventive maintenance to minimize power outages
- Installed cable lines using hydraulic boom, and other equipment as necessary
- Maintained a safe and organized work environment
Production line worker
Kingsdown
01.2005 - 01.2007
- Operated production equipment to produce foam for bed production
- Maintained exceptional quality standards while working in a fast paced production environment
Maintenance Supervisor
GEM Management
01.2000 - 01.2004
- Maintenance of 290 apartment units and facility
- Maintained and ordered supplies
- Scheduled and performed preventive maintenance on apartments and facility
- Repaired plumbing and electrical based emergency problems
- Scheduled and supervised outside contractors
Education
GED -
02.2017
Skills
- Assembly line experience
- Machine Operation
- Measurement tools
- Mechanical Aptitude
- Hand tools proficiency
- Forklift Operation
- Material Loading and Unloading
- Safe Machine Operation
- Strong Work Ethic
- Following Instructions
- Positive Attitude
- Machine Setup and Shutdown
- Flexible Schedule
- Good Communication
- Line Work
- Teamwork and Communication
- Teamwork and Coordination
- Material Handling
- Production Line Work
Timeline
Sales Representative
Southco Distributing
08.2018 - Current
Manufacturing Associate
GKN Driveline
03.2016 - 07.2018
Maintenance Supervisor
Mebane Mill Lofts
01.2012 - 01.2016
Baker's Cleaning Service
12.2009 - 12.2011
Underground Cable Installer
Pike Electric
01.2007 - 01.2008
Production line worker
Kingsdown
01.2005 - 01.2007
Maintenance Supervisor
GEM Management
01.2000 - 01.2004