Phatarawarin Poomsaka
Durham,NC
Summary
Adept at enhancing customer experiences and boosting sales, I leveraged negotiation tactics and exceptional service skills at Colelux LLC to consistently exceed targets. My background in precision soldering and electromechanical assembly underlines a versatile skill set. Recognized for a strong work ethic and client service excellence, I thrive in dynamic environments, driving growth and fostering lasting relationships.
Motivated [Desired Position] with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Representative
Colelux LLC
01.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Stayed up-to-date with industry trends to position company as market leader.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Conducted detailed market analysis to guide development of sales strategies.
- Exceeded sales targets through effective planning and goal setting.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Electronic Assembler
Supply Point Systems
12.2021 - 11.2022
- Assembled components per technical specifications and production guidelines.
- Utilized advanced soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
- Inspected completed [Type] products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
- Improved product assembly efficiency by streamlining electronic component placement and soldering processes.
- Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
- Performed thorough testing of assembled products to ensure optimal functionality before shipping to customers.
- Maintained a positive attitude and strong work ethic, contributing to overall team morale and success in meeting production goals.
- Skillfully operated various electronic assembly tools, including hand soldering equipment and automated machinery, to achieve accurate results.
- Proactively sought feedback from supervisors for continuous improvement in personal performance within the team structure.
- Contributed to a safer work environment by adhering to safety protocols and promptly addressing potential hazards.
- Participated in ongoing professional development courses, remaining up-to-date on industry advancements relevant to electronic assembly techniques.
Server,cook,cashier and Etc
Pad Thai Restaurant
09.2020 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Soldering Technician
Mts Systems Corp
12.2018 - 02.2019
- Reworked, repaired, and adjusted cable assemblies and harnesses to meet safety standards.
- Operated soldering iron stations to solder connectors to cable assemblies.
- Interpreted written assembly drawings and work instructions to properly complete tasks.
- Played an active role in cross-functional teams, collaborating effectively with colleagues from various departments.
- Enhanced product quality by performing detailed soldering tasks on electronic components.
- Achieved high levels of customer satisfaction by consistently delivering defect-free products.
- Maintained a safe working environment through adherence to safety protocols and proper equipment usage.
- Streamlined assembly processes, implementing lean manufacturing principles for optimal efficiency.
Caregiver
Care.com Inc
01.2015 - 05.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Associate Degree in Nursing - Dental And Nursing Assiantant
Metharak Karn Boriban
Bangkok Thailand12-2012
High School Diploma -
Bangmod Wittaya School
Bangkok Thailand02-2011
Skills
- Customer service
- Assembly line experience
- Strong work ethic
- Cooking
- Customer assistance
- Precision soldering
- Respectful and compassionate
- Customer relations
- Electromechanical assembly
- Exceptional customer service
- Cleaning and organization
- Work ethic and integrity
- Cash handling
- Patience and empathy
- Video editing
- Creative direction
- Content strategy
- Visual effects
- Social media promotion
- Sound design
- Audio mixing
- Camera operation
- Sales expertise
- Client service
- Negotiation tactics
- Upselling and cross selling
- Contract negotiations
Languages
Thai
Full Professional
Lao
Full Professional
Timeline
Sales Representative
Colelux LLC
01.2023 - Current
Electronic Assembler
Supply Point Systems
12.2021 - 11.2022
Server,cook,cashier and Etc
Pad Thai Restaurant
09.2020 - 12.2021
Soldering Technician
Mts Systems Corp
12.2018 - 02.2019
Caregiver
Care.com Inc
01.2015 - 05.2016
Associate Degree in Nursing - Dental And Nursing Assiantant
Metharak Karn Boriban
High School Diploma -
Bangmod Wittaya School
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