Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Languages
Timeline
Generic

Resume

Astoria,NY

Summary

I am a reliable hard working individual full of energy and positive attitude, very versatile within my job and duties. Working from a young age has taught me to be persistent, passionate, dedicated and driven. I am looking for a position where I can expand contribute with my unique touch and distinguish personality.

Overview

11
11
years of professional experience

Work History

Server

Nellore Grill Steakhouse
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Personal Assistant for Luxury services

08.2020 - Current
  • Reporting to senior management and performing secretarial and administrative duties
  • Typing, formatting, and editing reports, documents, and presentations
  • Entering data, maintaining databases, and keeping records
  • Liaising with internal departments, answering calls, and making travel arrangements
  • Managing internal and external correspondence on behalf of senior management
  • Scheduling appointments, maintaining an events calendar, and sending reminders
  • Copying, scanning, and faxing documents, as well as taking notes
  • Preparing facilities for scheduled events and arranging refreshments, if required
  • Ordering office supplies and replacements, as well as managing mail and courier services
  • Observing best business practices and etiquette.

Saint Johns ambulance london
01.2020 - 01.2021
  • Voluntary work for Saint Johns ambulance london helping out the ambulance system in events and emergencies
  • The program is currently stopped due to Covid-19.

Security and welfare officer

Amazon UK
06.2019 - 08.2020
  • Data protection
  • Fire procedures followed correctly
  • Verify identities
  • Health and safety checks
  • Manage people
  • Storage and report lost property
  • Doing patrol
  • Keeping the premises, staff and clients safe
  • Escorting people.

Guest host welfare/customers

The hippodrome
11.2018 - 12.2019
  • Provided advice to customers of the various services offered and based on their needs
  • Managed customers; ensuring they are safe
  • Resolved issues with complaints
  • Built relationships with new and existing customers; promoted the business to expand financial products and services
  • Assisting customer with intoxication symptoms
  • Verifying identities and ensuring that health and safety procedures are followed
  • Doing patrols in fire exists
  • Keeping the premises, staff and clients safe
  • Crowed managing.

Red Cross Norway
01.2013 - 01.2014
  • Voluntary work for Red Cross in Norway helping the refugees settle in the country.

Education

SIA Security Licence (Door supervisor) -

First Aider level 3 -

Southwark College Law level 2 -

01.2021

Westminster Kingsway College Business and law level 2 -

01.2019

IHG Hotel (Health and safety, First Aid) -

01.2018

Skills

  • Communication Skills: Demonstrates excellent customer service skills with the ability to professional and interact with a diverse range of people at all levels
  • Commercial Awareness: Focus on customer service and ultimately revenue growth Passionate about business and creating positive impact
  • Rapport Building: Able to inspire confidence and engage with customers and staff throughout an organisation; recognised for unlimited amounts of energy and enthusiasm
  • Organisational Skills: Well organised, adaptable and flexible Multitasks and prioritises flexibly to fulfil all assigned tasks within time constraints Skilled at working under pressure and confidently meets targets Thrives on a challenge and has a proven track record of high performance under challenging circumstances
  • Customer-oriented
  • Team work
  • Driven by best practice
  • Calm under pressure
  • Attention to detail
  • Professional approach and presentation
  • Independent working
  • Professional development
  • Flexible approach
  • Time management
  • Client focused
  • Problem solving
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Safe Food Handling
  • Food safety understanding

References

Available Upon Request

Hobbies and Interests

  • Sports (mainly swimming)
  • Music (especially 80's)
  • Fashion
  • Films
  • Theatre
  • Musicals

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Limited Working
English
Native or Bilingual

Timeline

Server

Nellore Grill Steakhouse
08.2023 - Current

Personal Assistant for Luxury services

08.2020 - Current

Saint Johns ambulance london
01.2020 - 01.2021

Security and welfare officer

Amazon UK
06.2019 - 08.2020

Guest host welfare/customers

The hippodrome
11.2018 - 12.2019

Red Cross Norway
01.2013 - 01.2014

SIA Security Licence (Door supervisor) -

First Aider level 3 -

Southwark College Law level 2 -

Westminster Kingsway College Business and law level 2 -

IHG Hotel (Health and safety, First Aid) -

Resume