Aliyah Rosario

• Delivered the most exemplary level of customer service by analyzing the situation, listening effectively, communicating clearly, and problem-solving

• Assisted store manager in training and coaching new employees to enhance their skills and career development and how to use the register system

• Ensured the store was well merchandised and commercially correct daily

• Continuously achieved retail store sale and profit targets

• Customer service delivered by analyzing the situation, listening effectively, communicating clearly, and problem-solving.

• Trained new employees how to use the register system, entering customer waivers, and organizing customer interaction policies

• Memorized entire line of company products and services, including prices and special offers and discounts

• Received an average of 90% customer satisfaction rating, 15% higher than company average

• Handled everyday business operations before owners and managers

• Observed and organized the activities of swimmers

• Enforced applicable pool policies and regulations

• Rescued swimmers in distress

• Provided emergency care; CPR certified