Kanisha Pardlow
Arlington ,VA
Summary
Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrates the ability to complete tasks accurately despite interruptions and competing demands, While maintaining self control under stress.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Access Control Officer
OMNIPLEX
Chantilly, VA
04.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Access and maintain security database
- Responded quickly and professionally to all personnel calls, emails and emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated effectively with security team, coworkers, management, and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Provide support to customer as needed
- Identifies and resolve problems in a timely manner
- Follow post orders and regulations
- Perform all other security work duties as assigned and/or requested
Security Officer/Front Desk Receptionist
SECURITAS SCIS
Washington, DC
11.2016 - 04.2019
- Greet visitors with an expert level of customer service and professionalism
- Issue visitor badges and direct to the proper destinations
- Prepare report
- Answer phones in an appropriate manner routing the caller to the most qualified personnel for assistance
- Responded quickly to varies emergencies
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Follow post orders and regulations
- Perform all other security work duties as assigned and/or requested
Security Officer/ Front Desk Receptionist
HOWARD UNIVERSITY
Washington, DC
09.2015 - 11.2016
- Greet all persons and personnel entering and exiting the building
- Sign clients in verifying their information against government issued identification
- Prepare report
- Monitored access control systems, including CCTV systems
- Patrolled buildings, facilities and perimeter areas to prevent damage to property
- Acted as first responder for medical emergencies, included incoming calls and code red situations
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Security Officer
UNIFIED PROTECTION SERVICES
Washington, DC
07.2013 - 07.2015
- Monitored access control systems, including CCTV systems
- Monitored premises and recorded all activity in a daily officer report
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations
- Maintained stamina during long periods of sitting, walking, standing, climbing stairs, or driving with and without reasonable accommodations
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Conducted Timeframe patrols of key areas to spot and control security concerns.
Education
High School Diploma - undefined
Margaret Murray Washington High School
2008
Skills
- Strong Organization
- Access Control Procedures
- Strong writing and verbal communication
- Reliability
- Data Entry
- Receptionist
- Strong multitasking Data Entry
- Experience with general clerical duties including but not limited Faxing,Typing,Writing,Filing
- Microsoft Access
- Microsoft PowerPoint
- Administrative Support
- Attentive and Observant
- Time Management
- Scheduling
- Critical Thinking
- Customer Experience
- Inventory
- Analysis
- Database Administration
Additional Information
- Security Clearance SCI Poly
Certification
Security Clearance
FIRST AID, CPR, AED, BATON PERMIT
Armed SPO License
Timeline
Access Control Officer
OMNIPLEX
04.2019 - Current
Security Officer/Front Desk Receptionist
SECURITAS SCIS
11.2016 - 04.2019
Security Officer/ Front Desk Receptionist
HOWARD UNIVERSITY
09.2015 - 11.2016
Security Officer
UNIFIED PROTECTION SERVICES
07.2013 - 07.2015
High School Diploma - undefined
Margaret Murray Washington High School
Security Clearance
FIRST AID, CPR, AED, BATON PERMIT
Armed SPO License
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