Michele A. Fugger
Elburn,IL
Summary
Energetic and enthusiastic insurance professional motivated to succeed in a fast-paced and deadline driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of law and civil division litigation. Currently working as a Litigation Adjuster for personal auto and property damage claims. Looking to further my careen in insurance in a more challenging role.
Overview
35
35
years of professional experience
Work History
Multi Line Claim Consultant
CCMSI
10.2023 - Current
- Assisted clients in navigating insurance policies and understanding their benefits, promoting informed decisionmaking.
- Conducted comprehensive risk assessments to identify potential exposures and recommend appropriate coverage options.
- Resolved complex claims, utilizing expert knowledge of policy coverage and industry regulations.
Litigation Adjuster
Kemper Insurance
10.2018 - 10.2023
- Responsible for daily management of first- party litigation and arbitration files
- Review and refer claims to defense counsel, monitor and approve litigation expenses, preparation and submission of authority request and analyzing budgets
- Maintaining current knowledge of statutes and case law decisions affecting various jurisdictions.
Bodily Injury Claim Adjuster
Westfield Insurance Group
03.2015 - 04.2018
- Handled general liability as well as auto bodily injury claims for Commercial and Personal lines
- Setting of reserves to ensure that the proper loss run was reported to accounts
- Emphasis was on early call settlements of minor impact auto collision claims.
Claims Representative- Liability
Sedgwick
10.2013 - 02.2015
- Assigned to working on twenty-eight dedicated accounts for a third-party claim administrator
- Working with defense counsel on complex claims to ensure reporting deadlines are met
- Also working with defense counsel and accounts in mediation and trial to resolve claims
- Bodily injury evaluation to settle claims fairly and equitably.
Associate Claims Representative
The Hartford
01.2007 - 08.2013
- Completed required investigations on all files in a timely manner to ensure proper adjustment of loss
- Reduced loss ratios through fair and prompt processing of claims
- Obtained all necessary information to complete proper evaluation of injury claims and negotiated first settlement cases.
Operations Accounting Supervisor
Household International
06.1989 - 06.2000
- Worked closely with the Federal Reserve to reduce loss ratios through fair and prompt processing of remittance processing
- Supervised six employees to ensure equal distribution of workload, payroll and completion of projects.
Education
Waubonsee Community College
Sugar Grove, ILNortheastern Illinois University, Harper Community College
Chicago, Palatine, ILIllinois State University
Skills
- Critical thinker
- Motivated
- Strong interpersonal and communication Skills
- Time management
- Self-directed
- Team player
- Able to handle high volume
Timeline
Multi Line Claim Consultant
CCMSI
10.2023 - Current
Litigation Adjuster
Kemper Insurance
10.2018 - 10.2023
Bodily Injury Claim Adjuster
Westfield Insurance Group
03.2015 - 04.2018
Claims Representative- Liability
Sedgwick
10.2013 - 02.2015
Associate Claims Representative
The Hartford
01.2007 - 08.2013
Operations Accounting Supervisor
Household International
06.1989 - 06.2000
Waubonsee Community College
Northeastern Illinois University, Harper Community College
Illinois State University