Elizabeth Cheena Ahh Di Ganaha

Engaged with customers to effectively build rapport and lasting relationships.

• Helped customers locate products and checked store system for merchandise at other sites.

- ONLINE SALES- for clothing accessories

-PARTS & GENERAL MERCHANDISE. CUSTOMER SERVICE ORIENTED & PHONE ORDERS.

-DISPLAY & MERCHANDISER FOR PARTS, MOTOR ACCESSORIES. MERCHANDISING NEW PRODUCTS-PROVIDING FEATURES ADVANTAGES & BENEFITS

- e-SALES: MOTORCYCLE GEAR CLOTHING, ACCESSORIES

• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merch
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Completed orders and organized product deliveries to meet customer timetables.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Prepared large cash deposits with zero discrepancies.
• Increased sales by offering advice on purchases and promoting additional products.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Tracked stock using company inventory management software.
• Loaded and unloaded merchandise daily
• Solved customer challenges by offering relevant products and services.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Achieved perfect attendance and on-time record.
• Completed orders and organized product deliveries to meet customer timetables.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Maintained cash drawer of $2500 or more per shift.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Collected and authorized payments of guests.
• Set up new sales displays each week.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Cooked pizza, calzones, stromboli and pasta.
• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
• Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
• Completed training to learn additional techniques for making new and seasonal items.
• Used pizza cutter to slice pizzas according to size and customer specifications.
• Shared information with customers about menu items, preparation methods and ingredients.
• Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
• Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
• Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
• Monitored and maintained clean working areas and cooking surfaces.
• Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
• Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
• Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
• Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
• Packaged, arranged and labeled ingredient stock, storing at established temperatures.
• Communicated with management on food inventory stock to request order placement.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Identified inefficiencies leading to improved productivity.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Prepared meats for dish assembly and serving by slicing and plating.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Reduced customer waiting by batch cooking popular items during rush times.
• Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
• Used kitchen equipment safely and reduced risk of injuries and burns.
• Learned new menu offerings and options easily to assist customers with selecting items.