Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Fariss Rihan

Yonkers,NY

Summary

  • Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining customer relationships, in fast-paced settings.
  • Motivated Student- Pilot at Vaughn College with over 60 flight hours. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strength's in building and maintaining customer relationships, in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Route 94 Auto
New Windsor, NY
07.2021 - Current
  • Determined schedules and assignments of work activities for the team, considering work priority, availability of equipment, and skill of personnel.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Delivery Driver

Dominos Pizzeria
, New York
01.2020 - 12.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Sr. Mechanic

24 Auto
Bronx, NY
12.2018 - 06.2021
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Performed routine and scheduled maintenance services, building relationships with clients, ultimately increasing year over year revenue.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.

Education

Bachelor of Science - Aeronautical Sciences

Vaughn College of Aeronautics And Technology
East Elmhurst, NY
05.2023

Skills

  • Product and Service Knowledge
  • Managing Operations and Efficiency
  • Sales Monitoring
  • Transaction Monitoring
  • Managing Multiple Priorities
  • Directing Team Members
  • Building Customer Trust and Loyalty
  • Responding to Difficult Customers
  • Bilingual in English and Arabic

Timeline

Assistant Manager

Route 94 Auto
07.2021 - Current

Delivery Driver

Dominos Pizzeria
01.2020 - 12.2021

Sr. Mechanic

24 Auto
12.2018 - 06.2021

Bachelor of Science - Aeronautical Sciences

Vaughn College of Aeronautics And Technology

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Fariss Rihan