GURUSHA MISHRA
Assistant
Queens,NY
Summary
Commended by supervisors for effective project management skills, received outstanding communication award for effective public speaking, or recommended for exceptional team collaboration.
Overview
2
2
years of professional experience
1
1
Language
Work History
Assistant
University Freshman Center, SJU
Queens, NY
09.2021 - Current
- Schedule 60+ monthly advisement meetings and managed time logs
- Direct external communications to proper channels, including 15+ phone valls, email, and walk-in students
- Provide top-level service to all students, insuring they were informed of meeting times, had access to seating, and were comfortable in the rare instances they needed to wait
- Mitigate scheduling conflicts and refer to the advisor when appropriate
- Help keep the Freshman Center safe and secure with vigilance towards external communication and interaction
Cashier
Dunkin’ Donuts
Queens, NY
10.2020 - 09.2021
- Rang up orders for more than 100 customers a day
- Negotiated and resolved customer concerns
- Handle transactions worth $1000 per shift
- Managed orders and accompanying transactions using a Digital Point of Sale system
- Ensured maintenance of food hygiene in accordance with standards and guidelines
Intern
NCC Bank
Kathmandu
12.2018 - 01.2020
- Helped with opening new bank accounts, helping account holders with various bank forms and requests
- Answering phone calls
- On customer request: pulling bank statement, inspect bank documents and loan package
- Assisted customers in handling their deposits and check payments
- Promoted banking product and services to customers
Education
Bachelor of Science - Business
St. John’s University
Skills
Verbal and written communication
Project support
Filing and data archiving
Sorting and labeling
Timeline
Assistant
University Freshman Center, SJU
09.2021 - Current
Cashier
Dunkin’ Donuts
10.2020 - 09.2021
Intern
NCC Bank
12.2018 - 01.2020
Bachelor of Science - Business
St. John’s University