Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marcus Woods

Phoenix,AZ

Summary

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of sales and customer service. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Instacart

Peddlers Sons Produce 3235 E Jackson
St Phoenix, AZ
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Splits Room lead, pick and puller

, AZ
  • Native Grill and Wings 5051 E Ray rd
  • Phoenix

Fry cook

Shipper, Coxreels Inc
Tempe, AZ
  • 6396
  • Shipping and receiving
  • Training
  • Warehouse maintenance

Prep cook, Lead cook, Sales agent

Pumppers Trust INC
Sumter, SC
  • Door to door sales
  • Raveling sales crew.

Cashier

Customer Service, · Sales, · Cashier

  • Freight
  • Floor Stands

Shift Lead

Mesa
02.2013 - 03.2014

Overnight Sales Associate, Customer Service

Wal Mart 1955 S Stapley
Mesa, AZ
06.2010 - 02.2013

Sales Associate

Sears 6555
Mesa, AZ
09.2007 - 04.2010

Education

GED -

Desert Ridge High School
Mesa
05.2008

Skills

  • Microsoft Office Suite
  • Schedule Coordination
  • Motivational Leadership
  • Decision Making
  • Complex Problem Solving
  • Handling Customer Complaints

Accomplishments

Forklift Certified

Certified Paralegal

Certification

Forklift Operator

Timeline

Shift Lead

Mesa
02.2013 - 03.2014

Overnight Sales Associate, Customer Service

Wal Mart 1955 S Stapley
06.2010 - 02.2013

Sales Associate

Sears 6555
09.2007 - 04.2010

Customer Service

Instacart

Peddlers Sons Produce 3235 E Jackson

Splits Room lead, pick and puller

Fry cook

Shipper, Coxreels Inc

Prep cook, Lead cook, Sales agent

Pumppers Trust INC

Cashier

Customer Service, · Sales, · Cashier

GED -

Desert Ridge High School
Marcus Woods