Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristi Grant

Scottsbluff,NE

Summary

I have my CNA which was obtained in 2021.

I am cpr/bls certified. I’m also have had training in basic care for home health for pediatric oncology patients.

Overview

12
12
years of professional experience

Work History

Customer Service

Interior Define
06.2022 - 01.2023
  • Customer and sales team support including processing returns and exchanges, providing delivery information, fielding chats and phone calls, and assisting with product issues.
  • As an employee during the acquisition, I supported upset customers during a tumultuous time.

Front Desk/Sales

Blo
06.2018 - 03.2020
  • Used online software to book, confirm, check in, and check out guests.
  • Upsold products and services to guests to best fit their needs.
  • Ensured the timeliness of services to keep the salon on schedule.
  • Answered and returned all calls, emails, and other inquiries in a timely manner.
  • Kept the salon clean, and clutter free while assisting stylist and guest to create a fun environment.

Owner/Operator

Home Daycare
08.2010 - 03.2018
  • Ensured a safe and fun environment for the children in my care.
  • Planned meals, activities, and play time.
  • Collected payment for services.
  • Advertised and grew the business to ensure financial gain.
  • Followed state protocol for home day care centers.

Education

Diploma -

Alameda High School
Lakewood, CO
05.2003

Skills

  • Excellent written and verbal communication skills
  • CRM experience
  • Microsoft Office Suite
  • Google Drive Suite
  • Cash handling
  • Customer service
  • Multi-tasking
  • Cold calling
  • Attention to detail
  • Phone etiquette
  • Social Media management
  • Call center
  • Superior customer service
  • Sales

Timeline

Customer Service

Interior Define
06.2022 - 01.2023

Front Desk/Sales

Blo
06.2018 - 03.2020

Owner/Operator

Home Daycare
08.2010 - 03.2018

Diploma -

Alameda High School

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Kristi Grant