Detail-oriented IT professional with a strong background in technical support, computer hardware, and software Technical Skills & Certifications - A+ Computer Technician Certification - Diploma in Electronic and Computer Technology (TESST College) - Personal Computer Hardware & Software Support - Installation, Troubleshooting & Repair of PC Systems & Networks - Network Equipment Maintenance (Servers, Modems, Multiplexers) - Operating System Installation & Configuration - Cybersecurity Fundamentals & Data Security - User Training & Technical Support - Network Connectivity & Circuit Record Maintenance - WACEL Certified Soil and Concrete Technician