Jide Akintokun
Mableton,USA
Summary
Experienced IT professional with a proven track record of facilitating, presenting, managing, and delivering successful IT solutions across diverse industries. Highly effective project manager skilled in identifying and escalating issues, removing impediments and blockers, and creating innovative solutions and workarounds for IT projects. Exceptional communication skills with the ability to clearly articulate value propositions. Recognized for implementing pragmatic strategies, insights, and approaches that have generated significant cost savings and revenue growth for projects and organizations.
Overview
14
14
years of professional experience
Work History
Project Manager
Mercedes Benz
03.2022 - Current
- Led and managed the implementation of a data logger system for Vehicle Verification, reducing data collection time by 80 percent and optimizing resources
- Managed cross-functional teams in risk assessments, identifying mitigation strategies to resolve potential blockers and ensure project continuity
- Responsible for managing annual license renewal of IT applications used in the assembly plant like Mini-tab, AutoCAD, FAPLIS, etc
- Spearheaded the development of a comprehensive business case for Mercedes-Benz/Daimler organization-wide shared Computer Aided Design (CAD) licenses, which resulted in 20 percent cost savings
- Implemented a vendor performance tracking system for our networking projects that enhanced vendor accountability and performance, leading to a 10 percent improvement in delivery times
- Developed detailed project plans, timelines, and resource allocation using Smartsheet for various IT projects, ensuring alignment with strategic objectives
- Led cross-functional engineering, production, and IT teams to drive successful vehicle launches
- Managed project budgets, including forecasting, tracking, and reporting expenses to ensure efficient resource utilization
- Implemented a web app for management to monitor emergencies and major incidents in the assembly plant
- Created executive dashboards using Power BI to monitor project KPIs and financial performance
- Spearheaded an IT license-sharing initiative, reducing operational costs by 20 percent
- Delivered a web app for real-time monitoring of emergencies and incidents in the assembly plant
- Optimized resource allocation by implementing a data logger system, reducing data collection time by 80 percent
Project Manager
Ericsson
11.2016 - 02.2022
- Managed a Centralized backup solution project using NetApp storage to provide a redundant data backup in addition to the standard tape backup solution
- Led end-to-end network expansion projects, including installation of new base stations, fiber-optic networks, and microwave links to enhance coverage and capacity
- Managed server installations in data centers, ensuring proper configuration, testing, and deployment to support telecom operations
- Worked on Tariff management application project to resolve subscribers' call rejection on the MTN network, and this reduced the number of rejections on all nodes from 4 million to 5000
- Managed a capacity upgrade project by adding 60 high-capacity nodes to the MTN network, increasing call handling from 2,500 to 3,500 calls per second, which resulted in significant reductions in both OPEX and CAPEX
- Led the Implementation of a software upgrade project of more than 100 nodes which were delivered on time and on budget
- Led the implementation of a Disaster recovery project for the MTN network by creating data replication between the passive and standby nodes in a different geographical region
- Managed warranty and Service Level Agreement by ensuring that all services are delivered according to contractual commitments and are within the contractual scope
- Reduced customer technical faults by 30 percent by ensuring a proactive checklist was performed on critical nodes
- Increased customer support profitability margin by 20 percent for the last three years
- Provided root cause analysis whenever an outage occurred on critical nodes to prevent future occurrences
- Made use of ITSM/ITIL management skills in business operation: escalation management, incident management, release management, and problem management
- Designed and developed ETL workflow for loading, cleaning, transforming, managing, and analyzing of customer data to provide useful insights to management
- Delivered a CRM and ERP integration project, enhancing business process efficiency by 30 percent
- Achieved a 20 percent improvement in team performance through coaching and structured mentorship
Project Manager
Quantum Atlantic Technologies
01.2015 - 11.2016
- Defined project scope, goals, and deliverables for multiple ERP enhancement projects
- Managed multiple POC (Proof of Concept) projects for an incubation team
- Assisted in setting stakeholder expectations, commitments and scope planning during early stages of projects while ensuring that product owners, the marketing team and the quality assurance team were all in alignment to ensure smooth running and on-budget delivery of project milestones
- Maintained excellent knowledge of customer (business, network, requirements, future state, etc.)
- Developed detailed project plans and timelines, ensuring resource allocation aligned with project objectives
- Coordinated with cross-functional teams to track project performance and ensure successful delivery
- Implemented workflow improvements that reduced project delays by 10% and increased efficiency by 15%
- Reduced project delays by 10% through efficient resource allocation and proactive risk management
Project Coordinator
Ericsson
06.2011 - 12.2014
- Managed software upgrades and rollouts for telecom billing systems
- Coordinated IT infrastructure upgrades, ensuring alignment with business and compliance objectives
- Acted as a liaison between stakeholders and technical teams to ensure alignment on project goals
- Designed workflows and product roadmaps, supporting product management and engineering teams
- Collaborated with solution architects to analyze customer requirements and deliver innovative solutions
- Designed and dimensioned Intelligent Network nodes to meet subscriber growth and traffic forecast
- Managed a team of five engineers for the Network Rollout of new billing nodes for the MTN telecom Network
- Performed Impact Analysis on all changes to the Billing System, VAS & Mediation environment, driving operational efficiency improvements
- Boosted team efficiency by 30% through the creation of guidance materials and training programs
- Reduced system downtime by 25% through effective troubleshooting and system upgrades
Education
Bachelor - Electronics & Electrical Engineering
Obafemi Awolowo University
02-1997
Skills
- Jira
- MS Project
- Smartsheet
- Asana
- SuccessFactors
- Kronos
- MS SharePoint
- Visio
- Microsoft Office Suite
- Microsoft Teams
- ISUP
- SS7
- XML
- HTML
- CSS
- Microsoft SQL Server
- MySQL
- Oracle
- AWS
- ERP Systems
- Salesforce
- IT Infrastructure Upgrades
- Agile
- Waterfall
- SAFe
- Project Management
- Process documentation
- Negotiation skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- PowerShell
- JBoss
- Power BI
- Perl scripting
- Tableau
- Batch
- VBS
- Risk management
- Root-cause analysis
- Data analytics
- Scrum framework
- Software development life cycle
- Stakeholder management
- Client relations
- Project development
Timeline
Project Manager
Mercedes Benz
03.2022 - Current
Project Manager
Ericsson
11.2016 - 02.2022
Project Manager
Quantum Atlantic Technologies
01.2015 - 11.2016
Project Coordinator
Ericsson
06.2011 - 12.2014
Bachelor - Electronics & Electrical Engineering
Obafemi Awolowo University
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