Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Training
Timeline
Generic

Babajide Faniyan

Indianapolis,Indiana

Summary

I bring a wealth of expertise with over a decade of diverse experience in DevOps, retail and commercial banking, as well as warehouse management operations. Additionally, I have hands-on experience in a range of IT skills necessary for effective actualization of organizational goals and objectives.

Overview

13
13
years of professional experience

Work History

Fulfilment Associate

Amazon
10.2023 - Current
  • Always maintain safety at workspaces
  • Ensure quality items are being sent out to customers ensuring customer satisfaction
  • Ensures work rate specifications are being achieved towards meeting daily goals
  • Performs regular inventory counts and checks promptly
  • Training on warehouse operations, safety measures, inventory etc.
  • Skilled at working independently and collaboratively in a team environment.

IT Operations

Access Bank PLC
01.2019 - 06.2023
  • Successfully collaborated with team members to build platforms used in the bank to help make banking operations faster and easier. Among platforms built were platforms used for online real time ATM monitoring and fault escalations, platforms used for review (call-over) of daily transactions, platforms used for generating interbank transfer receipts online real time
  • Set up and configure enterprise applications into new systems to be used in branches.
  • Run remote work sessions, configure and resolve static IP address for systems in branches.
  • Collaborated with different team members with different IT skills like software developers, QA teams and other database administrators for proper management of the IT infrastructure of the bank
  • Coordinated installations of servers, workstation and peripherals.
  • Effective use of Jenkins pipeline, Ansible, Sonarqube, GitHub for repository management and other monitoring platforms to keep bank’s platform up and running
  • Successfully coordinated branch activities to enhance customer satisfaction, increase productivity, and mitigate exceptions and exposures
  • Provide trainings on clean desk policy, privacy, and security sweeps across the units in the branch.

Branch Manager

Diamond Bank PLC (Now Merged With Access Bank)
01.2013 - 01.2018
  • Coordinate the branch operations which include the customer service units, tellers and ATMs
  • Ensure prompt resolution of customer requests and issues.
  • Maintained friendly and professional customer interactions.
  • Ensured the branch consistently exceed the performance index used to rate the branch some of which includes customer call back, mystery shopper exercise, CSAT etc.
  • Maintained a regular training of staff on banking regulatory requirements like Anti Money Laundering etc.
  • Maintained regular training of team members on banks products and services and trainings necessary for optimization of on-the-job performances and adaption to new and emerging technologies.
  • Maintained a daily reconciliation of branch Gls, ATM Proofs and other deliverables.

System/Network Manager

ZOOM MOBILE
03.2011 - 12.2012
  • Attainment of zero successful cyber-attacks and internet phishing attempts through consistent monitoring of firewalls and orientation of staff on cyber security
  • Achieved 98% data uptime through effective engagements of support units and reps in charge of installation of configuration settings on customers system and gadgets.
  • Directed acquisition, installation and testing of network hardware.
  • Reduced downtime with proactive maintenance, regular updates, and prompt resolution of technical issues.

Education

Bachelor of Science - Animal Breeding And Genetics

Federal University of Agriculture, Abeokuta. (FUNAAB)
Nigeria
11.2010

High School -

Abeokuta Grammar School, Idi Aba, Abeokuta, Nigeria
01.2003

Skills

  • Mysql Oracle
  • NFS
  • Mongo
  • Windows
  • Linux - Redhat
  • Ubuntu
  • Mac Os etc
  • Python
  • Groovy
  • Jenkins
  • Git
  • TFS
  • Maven
  • Griddle
  • SonarQube
  • Nexus
  • Pipeline
  • Tomcat
  • Docker
  • Azure Kubernetes
  • EC2
  • ECS
  • EKS
  • IAM
  • S3 Bucket
  • Route 53 hosted zone
  • Jira

Hobbies and Interests

  • Working
  • Travelling
  • Meeting people
  • Information Technology

Training

  • Oxdit Technologies, Alberta. Canada, Jan 2016, Jul 2016, DevOps Program, Training in DevOps with Linux and AWS
  • Access Bank PLC, September 2022, Exceeding Customer Experience Through Excellent IT Solutions

Timeline

Fulfilment Associate

Amazon
10.2023 - Current

IT Operations

Access Bank PLC
01.2019 - 06.2023

Branch Manager

Diamond Bank PLC (Now Merged With Access Bank)
01.2013 - 01.2018

System/Network Manager

ZOOM MOBILE
03.2011 - 12.2012

Bachelor of Science - Animal Breeding And Genetics

Federal University of Agriculture, Abeokuta. (FUNAAB)

High School -

Abeokuta Grammar School, Idi Aba, Abeokuta, Nigeria

Similar Profiles

CREATE PROFILE
Babajide Faniyan