Summary
Overview
Work History
Education
Skills
Courses
Work Availability
Languages
Timeline
Babajide Faniyan

Babajide Faniyan

Indianapolis,United States

Summary

Operations and compliance professional with over 12 years of experience in banking, IT, and logistics sectors. Specializes in retail and corporate banking, regulatory compliance, network set-up, and installations. Proven track record in managing audits, ensuring adherence to standards (GAAP/IFRS), and optimizing process efficiency. Proficient in Python, Microsoft Excel, SQL, and various data visualization platforms. Currently pursuing a Master's in Business Analytics to enhance analytical capabilities.

Overview

13
13
years of professional experience

Work History

Warehouse Associate

Amazon
10.2023 - Current
  • Ensured quality checks on every item picked and shipped out to customers.
  • Ensured compliance with safety tips and precautions in the warehouse.
  • Conducted regular inventory audits to ensure accuracy and minimize discrepancies
  • Active member of Learning Ambassadors, a unit responsible for training of associates.

Field Technician

BOFANY-I3 TECHNOLOGIES
11.2023 - Current
  • Installed and configured networks and networking equipment, ensuring maximum uptime and availability.
  • Installed operating systems and updated software, ensuring compatibility across all systems.
  • Responded to customer inquiries and provided technical support through remote and in person support.
  • Conducted site surveys to assess customer needs and develop plans for system installation.
  • Performed preventative maintenance on various equipment to reduce the incidence of system failures.
  • Followed detailed instructions and diagrams to assemble and install custom systems.
  • Configured and tested hardware and peripherals to ensure proper operation.

Bank Operations

Access Bank plc
01.2019 - 06.2023
  • Delivered high customer satisfaction by swiftly addressing requests and transactions, enhancing service quality.
  • Conducted internal audits, transaction reviews, and reconciliations to mitigate risk and ensure accuracy.
  • Ensured all transactions complied with accounting standards like GAAP and IFRS, maintaining regulatory integrity.
  • Administered branch expense processing and maintained control over payment-related workflows.
  • Managed daily branch operations, ensuring adherence to banking regulations and optimizing efficiency.

IT Services

Diamond Bank (Now Access Bank)
06.2016 - 12.2018
  • Provided technical support for software and hardware issues, ensuring minimal downtime for operations.
  • Developed and maintained documentation for IT processes and procedures, enhancing team efficiency.
  • Collaborated with cross-functional teams to implement new technologies and streamline operations.
  • Monitored network performance and resolved connectivity issues, optimizing system functionality.
  • Conducted training sessions for staff on new systems and software, improving user competency.
  • Monitored system downtime, error types, and ticket resolution trends across multiple branches for timely resolutions.
  • Provided remote and on-ground support for system, application, and network issues to ensure efficient operations.

Bank Operations

Diamond Bank (Now Access Bank)
01.2013 - 05.2016
  • Produced branch-level activity reports highlighting customer behavior trends and service gaps.
  • Audited and monitored KPIs on processing turnaround times and service-level compliance.
  • Presented data-driven recommendations to reduce internal errors and speed up front line service.
  • Oversaw daily banking operations to optimize service delivery and enhance customer satisfaction.
  • Maintained compliance with industry regulations, minimizing risks associated with fraud and negligence.
  • Conducted thorough analysis of transaction data to identify patterns and proactively address risks.

Education

Master of Science - Business Analytics

Indiana University, Bloomington, IN
10-2025

Bachelor of Science - Genetics

Federal University of Agriculture, Abeokuta (FUNAAB), Nigeria
11.2010

Skills

  • Communication
  • IT Support
  • Quality Assurance
  • Revenue & Sales Operations
  • Business Analytics
  • KPI Reporting
  • Microsoft Excel (Pivot Tables, Dashboards, Advanced Formulas)
  • SQL
  • Python
  • Power BI
  • Salesforce Reporting
  • Data Modeling
  • Forecasting
  • Audit & Compliance
  • Presentation Skills
  • Cable pulling
  • Equipment installation

Courses

DevOps Master Class

Oxdit Technology, Canada  

September 2023 — February 2024


IT Service Desk Operations, Diamond Bank

January 2016 — May 2016


Power BI Fundamentals , Cousera  March 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Field Technician - BOFANY-I3 TECHNOLOGIES
11.2023 - Current
Warehouse Associate - Amazon
10.2023 - Current
Bank Operations - Access Bank plc
01.2019 - 06.2023
IT Services - Diamond Bank (Now Access Bank)
06.2016 - 12.2018
Bank Operations - Diamond Bank (Now Access Bank)
01.2013 - 05.2016
Indiana University - Master of Science, Business Analytics
Federal University of Agriculture, Abeokuta (FUNAAB) - Bachelor of Science, Genetics

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