Summary
Overview
Work History
Education
Languages
Timeline
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Babar Khan

Raleigh,NC

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level job to help launch career while achieving company goals.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Quality Assurance Specialist-BPO

Al-FATAH
Lahore, Pakistan
09.2012 - 03.2015
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Executed and developed methods to obtain post-production product feedback from customers.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Developed and maintained quality assurance protocols, processes and procedures.
  • Resolved disputes filed by Reps and/or Managers
  • Addressed Complaints lodged by the Customers

Officer Maintenance

Domino's Pizza
Islamabad, Pakistan
06.2012 - 02.2015
  • Performed security oversight, traffic control and crowd control at special events and campus activities.
  • Maintained accurate records related to personnel files, payroll, inventory, budgeting.
  • Implemented new technologies as needed to enhance productivity levels in the workplace.

Education

Bachelor of Arts - Language Arts Education

MDC College
Faisalabad
08-2005

Languages

English
Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional

Timeline

Quality Assurance Specialist-BPO

Al-FATAH
09.2012 - 03.2015

Officer Maintenance

Domino's Pizza
06.2012 - 02.2015

Bachelor of Arts - Language Arts Education

MDC College

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Babar Khan