Babette Bellgraph
Shelburn,IN
Summary
Seasoned RN Case Manager with a proven track record at Heart To Heart Hospice, enhancing patient care through expert home care management and compassionate patient and family advocacy. Skilled in clinical assessment and healthcare regulations, I've significantly contributed to quality improvement initiatives, leading to increased patient satisfaction.
Overview
17
17
years of professional experience
Work History
RN Case Manager
Heart To Heart Hospice
02.2024 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
RN Case Manager
Trustaff Travel Nursing
09.2021 - 12.2023
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
Assistant Director of Nursing
Cobblestone Crossing Health Campus
03.2021 - 09.2021
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
RN Case Manager
Southern Care Hospice
05.2016 - 03.2021
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Intensive Care Unit Clinical Nurse
Sullivan County Community Hospital
06.2014 - 05.2016
- Served as a strong advocate for ICU patients and their families by addressing concerns, answering questions, and acting as an effective liaison between the medical team and loved ones.
- Improved patient outcomes through diligent monitoring of vital signs, lab results, and clinical symptoms, identifying potential complications early on.
- Actively participated in continuous professional development opportunities, staying current with advances in critical care nursing best practices.
- Administered medication accurately, monitoring patient responses and adjusting dosages as needed under physician guidance.
Chart Reviewer
Health Care Excel
03.2010 - 06.2014
- Assisted management in developing policies and procedures related to chart review activities, improving compliance rates across the organization.
- Participated in claims discussion meetings with claims examiners and supervisors to review complex claims.
- Contributed to an increase in overall patient satisfaction through detailed examination of medical records and proactive issue resolution.
- Served as a subject matter expert on chart review best practices, mentoring new staff members on efficient methods for conducting thorough reviews.
RN Supervisor
Sullivan County Community Hospital
04.2008 - 03.2010
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
Education
Bachelor of Science - Nursing
Valparaiso University
Valparaiso, IN12-1984
Skills
- Home care management
- Utilization review
- Clinical assessment
- Healthcare regulations
- Training staff
- Documentation
- Patient and family advocacy
- CPR/AED
- ICD-10
- EMR / EHR
- Quality Improvement
- Dementia Care
Timeline
RN Case Manager
Heart To Heart Hospice
02.2024 - Current
RN Case Manager
Trustaff Travel Nursing
09.2021 - 12.2023
Assistant Director of Nursing
Cobblestone Crossing Health Campus
03.2021 - 09.2021
RN Case Manager
Southern Care Hospice
05.2016 - 03.2021
Intensive Care Unit Clinical Nurse
Sullivan County Community Hospital
06.2014 - 05.2016
Chart Reviewer
Health Care Excel
03.2010 - 06.2014
RN Supervisor
Sullivan County Community Hospital
04.2008 - 03.2010
Bachelor of Science - Nursing
Valparaiso University
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