David Hoffman
Sacramento,CA
Summary
At CenterWell, I excelled as an RN Case Manager, leveraging my expertise in chronic disease management and compassionate care to reduce hospital readmission rates significantly. By coordinating multidisciplinary teams and advocating for patient preferences, I enhanced care plans and patient satisfaction, embodying a commitment to quality improvement and empathetic patient support.
Overview
1
1
Certification
Work History
RN Case Manager
CenterWell
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
Education
BSN - Nursing
05.1992
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Utilization review
- Case evaluation
- Clinical assessment
- Community resources
- Medication management
- Quality improvement
- Healthcare regulations
- Palliative care
- Cultural history
- Case management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Training staff
- Wound care
- Strong clinical judgment
- Documentation
- Patient and family advocacy
- Accurate documentation
- Decision-making
- Patient care assessment
- Direct patient care
- Attention to detail
- CPR/AED
- Preventive healthcare
- ICD-10
- Diet and nutrition
- Blood draw and sample collection
- Preventive health
- Delegation and motivation
- Infection control
- Clear patient communication
- Home care
- Vitals monitoring
- Routine examinations
- Needs assessment
- Treatment plan modification
- Patient condition monitoring
- Medication and IV administration
- Nursing performance assessment
- Community program referrals
- Patient care oversight
- Medication administration
- Treatment recommendations
- Medical supply management
- Collecting vitals
- Diabetes management
- Patient consultation
- Tracheostomy care
- Healthcare personnel supervision
- Student precepting
- Medical procedure preparation
- Medical recordkeeping
- Acute care expertise
- Intake and discharge
- Heartsaver first aid CPR AED
- Certified in CPR/AED
- Diagnostic test ordering
- Nursing consultation
- Heartsaver first aid
- Intravenous therapy
- Patient examination
- Treatment preparation
- Nonviolent crisis intervention (NVCI)
Certification
CPR
Additional Information
I was employed with CenterWell Home for approximately 15 years started as a Clinical Manager then promoted the Branch Manager was in management postion for 10 years and the last 5 years Clinical Assessment Adviser in that position I reviewed start of care OASIS and provided suggestions and education on providing accurate assessment to maximize insurance reimbursements and showing patient improvement at discharge.
Timeline
RN Case Manager - CenterWell
The University of Montana - BSN, Nursing
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