BABITA SHARDA
Encinitas,CA
Summary
Persuasive Insurance Agent with expertise in assessing client needs, advising on coverage options and monitoring insurance claims. Energetic and communicative professional with years of experience with P&C, life and health insurance products. Dedicated to developing meaningful clientele and offering best solutions for insurance coverage. Enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
11
11
years of professional experience
Work History
Account Representative
Diana Tracy Agency State Farm
Encinitas , CA
09.2020 - Current
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Maintained high standards of customer service by building relationships with clients.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
- Directed employees and preferred partners to facilitate sales and renewals of stop-loss products.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients through active listening and communication skills to provide excellent service.
Account Manager
Kalra Insurance Agency
New York, NY
03.2015 - 09.2020
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Calculated quotes and educated potential clients on insurance options.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
- Evaluated accuracy and quality of data entered into agency management system.
- Sold Property and Casualty insurance policies to new and existing customers.
- Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
- Tracked progress of all outstanding insurance claims.
- Reported policy changes and company conditions affecting customer satisfaction.
- Directed employees and preferred partners to facilitate sales and renewals of stop-loss products.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Called potential clients to set up appointments according to mutual availability.
Education
Bachelor of Arts -
D.A.V. College
INDIASkills
- Quote information
- Underwriting and adjustments
- Policy renewals
- Claims reporting systems
- Life insurance
- Health insurance
- Property insurance
- Auto insurance
- Quotes and sales
- Client needs analysis
- Stop-loss policies
- Negotiation
- Account management
Timeline
Account Representative
Diana Tracy Agency State Farm
09.2020 - Current
Account Manager
Kalra Insurance Agency
03.2015 - 09.2020
Bachelor of Arts -
D.A.V. College