Badr Shaboo
UBER / LYFT
New Haven,CT
1
Language
1
Certification
13
years of professional experience
Dual-licensed Connecticut All Lines Adjuster (12-CT-09) and Auto Damage Appraiser (12-CT-16) with a unique competitive edge in comprehensive claims management. Expertly qualified to handle multi-line complex casualty and property claims while simultaneously providing auto damage valuations. Prepared to streamline operations, reduce cycle times, and deliver exceptional service for a top-tier automotive insurance provider.
Work History
Medical Transportation Driver
5 Years 5 Months- Transport patients safely to medical appointments and procedures
- Ensure timely pick-ups and drop-offs with professional communication
- Assist passengers with mobility needs and safe vehicle entry/exit
- Maintain accurate trip records and patient confidentiality
Independent Drive
7 Years 9 Months- Provide safe, punctual, and reliable transportation to a diverse customer base
- Deliver consistent professional customer service and maintain a clean vehicle
- Utilize effective route planning and adhere to all safety guidelines
1 Year 3 Months
- Loaded, unloaded, and sorted packages with accuracy and speed
- Assisted with local deliveries and ensured timely drop-offs
- Followed UPS safety procedures while maintaining an organized work area
- Met daily production goals in a fast-paced environment
- Logistics & Delivery Operations
Package/Pallet Handler
2 Months- Ensure timely pick-ups and drop-offs with professional communication
- Assist passengers with mobility needs and safe vehicle entry/exit
- Maintain accurate trip records and patient confidentiality
Team Member
8 Months- Provided customer service in a fast-paced environment
- Prepared food and beverages accurately
- Operated the register and handled cash responsibly
Student Videographer
1 Year- Filmed athletic events using HD video equipment and supported live-stream broadcasts
- Set up, operated, and properly broke down audiovisual and recording equipment
- Managed the digital scoreboard and assisted with game-day media operations for volleyball events
Customer Service Associate
9 Months- Assisted customers with purchases and provided friendly, efficient service
- Supported stocking, organizing, and cashier duties in a fast-paced retail environment
Education
Bachelor's Degree - Bachelor of Science, Criminal Justice
- Dean's List
- Academic Scholarship | Trustee Scholarship
Skills
Language: Bilingual
Fluent in Arabic and English.
Excellent communication skills
Strong customer service abilities
Problem-solving and quick decision-making
Reliability and strong work ethic
Multitasking and time management
Attention to detail
Route planning and navigation
Vehicle maintenance & mechanical knowledge
SKILLS & LICENSES
Language: Bilingual, Fluent in Arabic and English.
Certification
CNA (certified nursing assistant)
All lines adjuster ( 12-ct-09)
Auto damage appraiser (12-ct-09)
Timeline
Medical Transportation Driver
VEYO
05.2021 - CurrentRead More
UPS
10.2020 - 01.2022Read More
Independent Drive
UBER / LYFT
01.2019 - CurrentRead More
Package/Pallet Handler
XPO Logistics
11.2017 - 01.2018Read More
Team Member
Dunkin' Donuts
06.2016 - 02.2017Read More
Student Videographer
Albertus Magnus College
01.2015 - 01.2016Read More
Customer Service Associate
Walgreens
01.2014 - 10.2014Read More
Albertus Magnus College
Bachelor's Degree from Bachelor of Science, Criminal Justice
Read More