Baerbel Langen

Conducted thorough reviews of vendor invoices, verifying accuracy and alignment with organizational policies.

Obtained payment approval from inter company partners.

Applied coding for accounting purposes.

Assigned invoices to the correct team member for processing and payment.

Analyzed reports to identify accounts payable discrepancies and implemented corrections through financial entries.

Generated monthly report for all uncashed customer and vendor checks. Contacted customers and vendors to determine if the check was received and will be cashed or if the check was lost and need to be replaced. Resolved all uncashed checks accordingly. Generated yearly spreadsheet for escheatment for all uncashed checks that could not be resolved.

Generated monthly report for all vendor credit balances. Contacted the vendors by email or telephone requesting refund checks. Performed financial entries for all refund checks applying to credit balances for offset.

Performed daily positive pay report and reported discrepancies to cash and banking department.

Performed additional duties as requested by supervisor or internal departments.

Facilitated vendor invoice submissions across multiple systems to ensure accurate integration into SAP.

Researched invoices and provided vendors with payment information.

Reviewed vendor statements and requested unpaid invoices to be entered into SAP for payment processing.

Conducted outreach to fleet credit customers, focusing on the collection of outstanding payments for credit accounts.

Explained substantial financial discounts for paying credit balance on due date.

Canceled lost or stolen cards per customer request. Issued new cards if needed.

Took on additional duty generating monthly fleet credit spreadsheet. Outlining all credit card income and bad debt. Performed financial entries to allocate gains and losses through fleet credit card sales to each store location.

Processed daily store sales reports with precision. Recorded invoices and credit memos accurately. Made adjustments to sales and credit transactions as needed.

1999 Promotion to Trainer for all new hires maintaining my previous work load and made sure all trainees were equipped to work correctly and efficiently.

2000 Promotion to Group Leader. Assisted a team of 10 to 12 employees with any difficulties or questions processing daily sales report. Performing monthly accounting close making sure all financial entries were made correctly and meeting the set deadline.

Prepared and presented monthly training class for store managers to enhance smooth transactions from store to the accounting department.

Recorded and reconciled daily cash and check transactions made by customers at insurance location.

Issued new policies for car insurance to American Service Members stationed in Germany.

Assisted in case of a car accident by providing the claim form, called an insurance adjuster to document the damage. Collaborated with our headquarters for smooth claim settlements.

Responsible for daily cash and check deposit with our bank.

Generated weekly report to transmit all new policies and payments to the underwriter.

• Managed daily office operations, ensuring efficient workflow and organization.
• Coordinated communication between clients and insurance agents, enhancing customer satisfaction.
• Maintained accurate client records.
• Streamlined administrative processes, reducing turnaround time for documentation requests.

• Coordinated shipment logistics to ensure timely delivery and compliance with regulations.
• Managed documentation for international freight, ensuring accuracy and adherence to customs requirements.
• Developed strong relationships with carriers and clients to enhance service quality and resolve issues effectively.
• Oversaw workflow processes, identifying areas for improvement to optimize operational efficiency in freight forwarding.

Developed expertise in all facets of international freight forwarding and customs clearance to ensure compliance and streamline logistics.

Learned to create load plans for semi trucks ensuring a balanced load.

Learned all basic office duties to maintain organization.