Bagat Anyang
Amazon Via Allied Universal
Des Moines,IA
Strategic problem-solver with expertise in driving teams toward innovative solutions. Proven track record of fostering collaboration and delivering impactful results across diverse domains. Committed to leveraging skills to enhance organizational performance and create positive change.
1
Certification
6
years of professional experience
Work History
Assistant Account Manager
2 Years 1 Month
Amazon Via Allied Universal - Bondurant, IA | 09.2024 - Current
- Managed daily security operations, ensuring access control compliance and reinforcing site-specific safety protocols.
- Planned shift assignments, aligning post orders with coverage requirements to ensure consistent guard presence.
- Monitored CCTV systems and incident logs, facilitating timely escalation of emerging concerns to site leadership.
- Coordinated daily client communications, resolving service issues and maintaining account expectations.
Automotive Compliance Officer
1 Year
IAA Auction - De Soto, IA | 06.2023 - 06.2024
- Documented damage, missing parts, and condition details in inspection systems.
- Organized inventory flow to keep inspection lanes efficient and orderly.
- Assigned as vehicle entry control officer, with responsibility for control vehicle entry into facility by searching and clearing vehicles.
Detailing Team Lead
1 Year 5 Months
Blue Beacon Truck Wash - Altoona, IA | 11.2021 - 04.2023
- Delivered exceptional customer service by addressing client concerns promptly and professionally.
- Led process improvement initiatives, identifying areas of opportunity and implementing changes for increased effectiveness.
- Supervised bay operations, ensuring safe, organized workflow across loading and receiving areas.
Field Operations
2 Months
Emory Dry Ice Industrial - Des Moines, IA | 07.2021 - 09.2021
- Demonstrated expertise in problem-solving by identifying potential issues before they escalated into major problems, saving time and resources.
- Adapted quickly to changing site requirements and urgent customer needs.
- Ensured customer satisfaction by swiftly adapting to site requirements during high-demand situations.
Licensed Insurance Agent
1 Year 1 Month
Primerica - West Des Moines, IA | 05.2020 - 06.2021
- Identified customer needs through consultative conversations and tailored suitable coverage solutions.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.
Education
B.A in Psychology - Psychology & philosophy
DMACC, Transfer To Iowa State
05.2029
B.A in Psychology, Minor in philosophy
- GPA: 3.27
Skills
Project planning
Client relationship management
Analytical problem solving
Goal orientation
Conflict resolution
Crisis management
Internal communications
Staff training and development
Certification
Life Insurance License, State Security Guard License,Insurance Producer License, CPR/AED/First Aid.
Interests
Avid Reader
Gym Workouts
Youth mentor, providing guidance and support to empower the next generation of leaders.
Getting involved in local advocacy groups to promote positive change in the community.
Learning new cooking techniques and expanding my culinary skills.
Strategy Games
Hiking
Interior Design
Fashion and Style
Timeline
Assistant Account Manager
Amazon Via Allied Universal
09.2024 - CurrentRead more
Automotive Compliance Officer
IAA Auction
06.2023 - 06.2024Read more
Detailing Team Lead
Blue Beacon Truck Wash
11.2021 - 04.2023Read more
Field Operations
Emory Dry Ice Industrial
07.2021 - 09.2021Read more
Licensed Insurance Agent
Primerica
05.2020 - 06.2021Read more
DMACC, Transfer To Iowa State - B.A in Psychology , Psychology & philosophy
Read more