BAHADUR SHAKHIL
Sacramento,CA
Summary
Experienced service professional with a long record in customer support, safety compliance, and accurate trip coordination. Skilled in app navigation, GPS routing, vehicle inspection, and calm problem resolution.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Rideshare Driver
UBER/LYFT
Sacramento, California
07.2023 - Current
- Navigated Uber and Lyft apps to accept ride requests and manage trips.
- Picked up and dropped off passengers at requested locations safely.
- Followed GPS directions to choose efficient routes through traffic.
- Communicated with riders to confirm pickup details and destination changes.
- Maintained clean vehicle conditions for comfortable Uber and Lyft service.
- Inspected vehicle safety items before daily driving shifts.
- Resolved passenger concerns with calm and professional customer service.
- Followed platform policies and local traffic laws during every trip.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Achieved consistently high customer scores due to exceptional service.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Greeted customers and provided them with information about the rideshare service.
- Continuously monitored traffic conditions in order to select the optimal route for passenger destination.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
Assembler
Volt Workforce Solutions
Sacramento, California
06.2022 - 06.2023
- Assembled parts per Volt Workforce Solutions work instructions.
- Checked components for defects and reported issues to supervisors.
- Followed safety procedures on Volt Workforce Solutions production floor.
- Kept workstations organized and handled materials with care.
- Assisted team members with part sorting and component preparation.
- Packaged completed assemblies for shipment and storage.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
Pharmacy Clerk
KHAN ABAD PHARMACY
KABUL, KABUL
01.2004 - 08.2021
- Assisted customers with prescription drop-off and medication pickup at pharmacy counter
- Retrieved medications and stocked shelves with over-the-counter products
- Verified prescription details and patient information for accuracy
- Processed cash, card, and insurance payments for pharmacy purchases
- Answered phone calls and relayed refill requests to pharmacists
- Organized inventory, supplies, and expiry dates in storage areas
- Supported pharmacists with filling, labeling, and packaging medication orders
- Maintained clean, orderly service areas for KHAN ABAD PHARMACY staff and customers
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Assisted customers with selecting and purchasing medications.
- Checked expiration dates on prescription drugs to ensure potency.
- Processed payments from customers using cash registers or other electronic systems.
- Restocked shelves and prepared expired drugs for return.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Prepared medication labels with item name and quantity.
- Ensured compliance with applicable laws, regulations and standards set by regulatory bodies governing pharmacies.
- Prepared reports summarizing daily transactions.
- Adhered to safety procedures while handling hazardous materials like chemicals used in compounding medications.
- Verified accuracy of prescriptions filled by pharmacists.
- Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
- Communicated with insurance companies for billing purposes.
- Counted pills, measured medications and compounded intravenous solutions.
- Assisted with preparing insurance forms for reimbursement purposes.
- Conducted regular checks of expiration dates on medications, removing outdated stock.
- Collaborated with pharmacy team to implement promotional events and health screenings.
- Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
- Assisted in the implementation of new pharmacy technology systems.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
- Participated in continuing education programs to stay informed on pharmacy practices and product knowledge.
- Supported pharmacy inventory audits, contributing to accurate record keeping.
- Prepared and delivered medication to patients in a timely manner.
- Greeted customers to determine wants or needs.
- Built and maintained productive relationships with employees.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Scanned items and checked pricing on cash register for accuracy.
- Counted and balanced cashier drawers.
- Responded to customer issues to provide immediate resolution and improve retention.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Education
High School Diploma -
SAYDAL NASIRI HIGH SCHOOL
KABUL02-2006
Skills
- App navigation
- GPS routing
- Vehicle inspection
- Trip coordination
- Platform compliance
- Customer service
- Safety compliance
- Route planning
Languages
Persian
Full Professional
English
Limited
Timeline
Rideshare Driver
UBER/LYFT
07.2023 - Current
Assembler
Volt Workforce Solutions
06.2022 - 06.2023
Pharmacy Clerk
KHAN ABAD PHARMACY
01.2004 - 08.2021
High School Diploma -
SAYDAL NASIRI HIGH SCHOOL