Bahar Tavakoli
Falls Church,VA
Summary
Ambitious optometric technician with a strong focus on patient education and clinic operations. Expertly coordinates patient flow and communication, enhancing both efficiency and customer satisfaction. Recognized for delivering attentive care and managing social media content to engage patients effectively.
Overview
4
4
years of professional experience
Work History
Optometric Technician/Reception Coordinator
Luxe Eye & Wellness
Alexandria, VA
07.2025 - Current
- Coordinated clinic and optical operations, streamlining pre-testing, scheduling, and patient communication.
- Performed optometric pre-testing to support provider workflow efficiency.
- Provided primary clinical support for optometrist, maintaining continuity of care across locations.
- Educated patients on lens options and eyewear selections, improving their understanding of treatment plans.
- Produced and managed short-form video content for social media, increasing patient engagement.
Optometric Technician/Office Manager
Zen Eyecare
Alexandria, VA
08.2022 - Current
- Directed front-office and clinical operations in high-volume optometry practice, optimizing patient flow and enhancing sales support.
- Trained and supervised front-desk staff and technicians on office workflow and patient service standards.
- Conducted insurance verifications, prior authorizations, and eligibility checks to reduce claim denials and billing delays.
- Facilitated communication among providers, optical staff, and patients to ensure accurate prescriptions and efficient follow-ups.
- Consistently recognized for delivering superior patient-centered care in a dynamic clinical setting.
Medical Scribe
Acuity Solutions
Richmond, VA
03.2022 - 08.2022
- Recorded patient encounters during clinical examinations and procedures to capture thorough medical history.
- Entered patient histories, physical examinations, medications, and other relevant information into electronic charts for accurate healthcare delivery.
- Documented consultations and tracked lab and imaging results to maintain comprehensive patient records.
Education
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VA05-2022
Skills
- Optometric pre-testing
- Insurance verification and benefits
- EHR and chart management
- Patient scheduling and flow optimization
- Patient education
- Eyewear and lens education
- Front-office management
- Time management and workflow efficiency
- Critical problem solving
- Medical terminology
- Customer service excellence
- Social media content creation
Awards
University Honors: Dean's List, 6 semesters
Languages
- English
- Farsi
Societies
- Alpha Omicron Pi, Fall 2019 - Spring 2022, New Member Educator, Panhellenic Delegate
- Persian Club at VCU, Fall 2018 - Spring 2022, President, Fundraising & Events Coordinator
Languages
Farsi
Native/ Bilingual
Timeline
Optometric Technician/Reception Coordinator
Luxe Eye & Wellness
07.2025 - Current
Optometric Technician/Office Manager
Zen Eyecare
08.2022 - Current
Medical Scribe
Acuity Solutions
03.2022 - 08.2022
Bachelor of Science - Biology
Virginia Commonwealth University