Tamara Atwood
Cape Coral,FL
Summary
Detail-oriented Optometrist Technician with over 13 years of experience in patient care and ophthalmic equipment operation. Known for exceptional organizational skills and the ability to conduct comprehensive assessments, ensuring optimal patient experiences and efficient clinic operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Optometrist Technician
West Broward Eyecare Associates
Tamarac, FL
05.2013 - 07.2026
- Provided comprehensive patient vision assessments and screenings to 20 patients per day using advanced diagnostic equipment.
- Assisted optometrists in performing eye examinations, ensuring accurate data collection and patient comfort.
- Educated patients on eyewear options, contact lens care, and proper ocular health practices.
- Managed appointment scheduling and patient follow-up to optimize clinic workflow and service delivery.
- Trained new staff on operational procedures, fostering a collaborative team environment and enhancing service quality.
- Implemented inventory management systems to streamline supply ordering and reduce stock discrepancies.
- Demonstrated exceptional customer service skills while assisting patients with insurance claims processing, resolving issues quickly and professionally.
- Enhanced patient experience by providing clear instructions and guidance during various testing procedures.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility and glasses.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Operated and maintained lensometers, auto-refractors, OCT, topographer, visual field analyzers, Neurolens, pachymetry, A-Scan, TearCare, Optomap, Smap, IPL and Radio Frequency for patient testing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Instructed patients on Scleral, RGP, Soft and Ortho K contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Optometric Technician
Eyesite Vision Center
Coral Springs, FL
01.2008 - 05.2012
- Assisted in the fitting and adjustment of eyewear for optimal patient comfort.
- Operated and maintained lensometers, auto-refractors, and visual field analyzers for patient testing.
- Assisted in selection and adjustment of eyewear, leading to high levels of patient satisfaction with their visual aids.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Assisted with insurance questions and eligibility.
- Educated patients on proper contact lens care and usage techniques.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
Education
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI05-2006
Skills
- Insurance billing
- Appointment scheduling
- Fundus photography
- Eyewear adjustment
- Eye examination assistance
- Ophthalmic equipment operation
- Visual acuity testing
- Optometric Pre-testing
- Reliability
- Multitasking
- Organizational skills
Accomplishments
Lead study coordinator in the Star Study Study for Atropine to Reduce Myopia Progression
Lead study coordinator in the Misight Study for controlling myopia progression
Certification
- CPOA - Certified Paraoptometric Assistant
Timeline
Optometrist Technician
West Broward Eyecare Associates
05.2013 - 07.2026
Optometric Technician
Eyesite Vision Center
01.2008 - 05.2012
Associate of Arts -
Grand Rapids Community College