Dianesse Rodriguez
West Haven,CT
Summary
Versatile and dedicated, with a proven track record at New Insight Family Eye Care, I excel in patient care and insurance billing, demonstrating adaptability and strong problem-solving abilities. Enhanced patient experience through effective communication and technical skills, showcasing a commitment to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Optometrist Technician
New Insight Family Eye Care
3 Clifton Ave
05.2021 - Current
- Improved patient care by conducting comprehensive visual pre-testing procedures when ordered by optometrist and thoroughly explained procedures to patients.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Work well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Strengthened communication skills through regular interactions with others.
Cashier
Burlington
West Haven, CT
11.2021 - 01.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Subway
SUBWAY®Restaurants
Orange, CT
05.2020 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
West Haven High School
West Haven, CT06-2020
Skills
- Insurance Billing
- Customer service abilities
- Appointment Scheduling
- Insurance preauthorization
- Adaptability and Flexibility
- Problem-solving abilities
- Optometric Pre-testing
Timeline
Cashier
Burlington
11.2021 - 01.2022
Optometrist Technician
New Insight Family Eye Care
05.2021 - Current
Subway
SUBWAY®Restaurants
05.2020 - 01.2021
High School Diploma -
West Haven High School