BAHIJA NEMI
Matthews,NC
Summary
Proven leader with a track record of fostering teamwork and collaboration at Kabab-Je Rotisserie and Grille. Excelled in maintaining high-quality standards and safety, achieving efficient operations. Skilled in active listening and adept at managing unexpected situations, enhancing customer satisfaction and employee productivity. Demonstrates a strong ability to motivate and mentor, ensuring a professional and organized environment.
Overview
8
8
years of professional experience
Work History
Kitchen Manager
Kabab-Je Rotisserie And Grille
08.2018 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Manager
KABOAB HOT
10.2016 - 06.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Cashier
Ross Dress For Less
10.2016 - 01.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Computer And Information Sciences
ALEPPO UNIVERSITY
SYRIA07.2009
Skills
Freindly
Active Listining
handling sensitive information confidentially
ability to handle unexpected situations calmly
Timeline
Kitchen Manager
Kabab-Je Rotisserie And Grille
08.2018 - Current
Manager
KABOAB HOT
10.2016 - 06.2018
Customer Service Cashier
Ross Dress For Less
10.2016 - 01.2017
Bachelor of Science - Computer And Information Sciences
ALEPPO UNIVERSITY
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