Bahman Mirshafiee
Real Estate Investor
Laguna Niguel,CA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Operation Manager
Pacific Globe Inc
Laguna Niguel, CA
01.2013 - 01.2023
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Arts - Communication Studies
01.1973 - 06.1977
Skills
Management information systems
undefinedTimeline
Operation Manager - Pacific Globe Inc
01.2013 - 01.2023
Tehran University - Bachelor of Arts, Communication Studies
01.1973 - 06.1977