Bahra Ghazalah
Sterling Heights,MI
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Medical Assistant
All Star Physical Therapy
04.2022 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
Front Desk Receptionist
Macomb Phyysician Group
07.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
File Clerk
Macomb Pediatric
09.2021 - 06.2022
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Managed sensitive or confidential files with attention to data security and storage policies.
Education
Bachelor of Science - Nursing
Macomb Community College
Warren, MI11.2025
High School Diploma -
Community High School, Sterling Height, Mi
Sterling Heights Mi05.2022
Skills
- Knowledge of HIPAA Regulations
- Reception Management
- Bookkeeping
- EHR Software
- Preparing Treatment Rooms
- EMR Systems
- Medical Records Management
- Medical Terminology
- Customer Service
Timeline
Front Desk Receptionist
Macomb Phyysician Group
07.2022 - 06.2023
Medical Assistant
All Star Physical Therapy
04.2022 - 07.2023
File Clerk
Macomb Pediatric
09.2021 - 06.2022
Bachelor of Science - Nursing
Macomb Community College
High School Diploma -
Community High School, Sterling Height, Mi
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