Bailee Chapman
Brunswick,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
16
16
years of professional experience
Work History
Business Development Manager
CPS LED Lighting
10.2023 - Current
- Developed strategic partnerships to expand market reach and enhance product visibility.
- Facilitated training sessions for sales teams on product features and benefits, improving knowledge retention.
- Identified and leveraged new business opportunities to drive client growth and strengthen partnerships.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
General Manager
Honest Abe Roofing
Jacksonville, FL/ Brunswick, GA
06.2021 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Regional Sales Manager
Soltech Lighting
11.2019 - 06.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Created new sales and promotional methods.
- Oversaw book of 250 regular clients and consistently pursued new leads via networking, cold and warm methods.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Boosted customer satisfaction scores by addressing and correcting problems quickly.
- Created robust sales plans and set territory quotas.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Worked with clients to find solutions according to specific needs and budgets and grew customer base through excellent services.
Sales Manager
Forest Lighting
02.2016 - 11.2019
- Achieved long-term account success by promoting brand effectiveness and product benefits.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Negotiated sales contracts and performed cold-calling.
- Prepared sales presentations for clients showing success and credibility of lighting products.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Developed long-term customer partnerships that increased sales and margin growth.
- Set and achieved sales targets for south central region.
Personal Banker
First Convenience Bank
01.2015 - 01.2016
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted all financial products by maintaining excellent service offering knowledge.
- Achieved consistent recognition as top sales performer.
- Established rapport with new clients to increase satisfaction and loyalty.
- Met with clients to generate new business and negotiate contracts.
- Expanded client base by promoting new financial products.
- Executed wire transfers, stop payments and account transfers.
- Coordinated daily cash reconciliation at high-volume location.
- Sold cashier's checks, traveler's checks and money orders.
PBX- Operator
Ashley Regional Medical Center
06.2014 - 03.2015
- Ensured exceptional customer service with a friendly, professional demeanor.
- Created and maintained the company phone directory.
- Opened and properly distributed incoming mail.
- Checked accuracy and integrity of files and resolved errors.
- Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.
- Responded to special requests and needs.
- Acted as the first point of contact to greet and welcome customers in a friendly, courteous manner.
- COPY Prepared source data for computer entry by compiling information.
Complied information and documents from source data previously entered into the computer. - Maintained high levels of confidentiality to maintain customer confidence and protect operations.
Summer Intern
Crowley Maritime
06.2013 - 08.2013
- Answered phones, provided information and took messages.
- Created overseas HR recruiting
Assistant Service Manager
H.E.B
05.2010 - 05.2013
- Supported Chief Operating Officer with daily operational functions.
- Responded to customer requests via telephone and email.
- Problem Solving
- Customer Service
- Helped run front end of store.
Payroll Assistance
Ring Power
06.2012 - 08.2012
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Verified data integrity and accuracy.
- Responded to customer requests via telephone and email.
- Analyzed departmental documents for appropriate distribution and filing.
- Copied, logged and scanned supporting documentation.
Education
High School Diploma -
James E. Taylor High School
Katy, TX2009
Skills
- Relationship building
- Promotional Selling
- Selling value over price
- Problem Solver
- Team building
- Highly Motivated
- Closing and cold calling
- Business Development and Planning
- Team Leadership
- Expanding territories
- Operations management
Timeline
Business Development Manager
CPS LED Lighting
10.2023 - Current
General Manager
Honest Abe Roofing
06.2021 - 10.2023
Regional Sales Manager
Soltech Lighting
11.2019 - 06.2021
Sales Manager
Forest Lighting
02.2016 - 11.2019
Personal Banker
First Convenience Bank
01.2015 - 01.2016
PBX- Operator
Ashley Regional Medical Center
06.2014 - 03.2015
Summer Intern
Crowley Maritime
06.2013 - 08.2013
Payroll Assistance
Ring Power
06.2012 - 08.2012
Assistant Service Manager
H.E.B
05.2010 - 05.2013
High School Diploma -
James E. Taylor High School