Bailee Cole
Salt Lake City,UT
Summary
Dental health professional prepared to bring comprehensive understanding of oral care and patient management to role. Proven ability to perform thorough cleanings and educate patients on maintaining oral hygiene. Known for collaborative teamwork and adaptability to meet clinic needs, showcasing skills in periodontal therapy and patient communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
K-effect
04.2023 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 24 individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
Orthodontist Assistant
Park City Orthodontics
06.2020 - 06.2022
- Create x-rays using digital methods to help dentists detect tooth decay, cavities, and other issues needing to be treated
- Demonstrated commitment to patient privacy by meticulously adhering to HIPAA guidelines and maintaining the confidentiality of sensitive information.
- Maintained a clean and organized clinical environment, adhering to strict sterilization protocols for patient safety.
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
Starbucks General Manager
Smiths Food and Drug
08.2017 - 08.2020
- Responsible for accurate completion of daily reporting and cash drops
- Coordinated staff and created work schedules
- Ensured all sanitation and safety policies were being enforced
- Monitored and maintained Starbucks promotional sets and retail products in display at all times
- Developed staff by providing on-going coaching and performance feedback
- Monitored store financial performance to meet goals and objectives
- Ordered and received products and completed monthly inventories in allotted time
- Monitored and oversaw preparation and presentation of all food and beverage served
- Followed Starbucks training guidelines with all staff members at both onboarding and ongoing development stages of individual careers
Customer Service Manager
Smiths Food and Drug
08.2016 - 08.2017
- Effectively supervised day-to-day front-end operations of a busy customer service department
- Completed opening and closing cash balance reconciliations
- Hired, trained, and mentored top customer service agents and front-end staff
- Provided on-going performance management training for staff
- Created, edited, and altered customer service strategies and procedures to best deliver a satisfying experience for all store customers
- Maintained a work environment and culture that promotes customer service
- Assisted store guests with all client concerns, including replacements, refunds, returns and service warranties
- Fulfilled and exceeded customer satisfaction goals in a consistent manner
- Followed strict time management requirements to ensure all required tasks throughout the day were completed timely
Education
Associate of Science - Dental Hygiene
Fortis College
Salt Lake City, UT12-2024
Bachelor of Arts - Business Management
Western Governors University
Salt Lake City, UT10-2020
Associate of Science - General
Salt Lake Community College
Salt Lake City, UT08-2017
Skills
- Anatomy knowledge
- Digital Radiographs
- Nutrition advice
- Ultrasonic instrumentation
- Periodontal Therapy
- Local anesthesia administration
- Oral Cancer Screening
- Sealant Application
- Patient Education
- Periodontal maintenance
- Patient relationship building
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
- CPR/AED Certification
Timeline
Group Fitness Instructor
K-effect
04.2023 - Current
Orthodontist Assistant
Park City Orthodontics
06.2020 - 06.2022
Starbucks General Manager
Smiths Food and Drug
08.2017 - 08.2020
Customer Service Manager
Smiths Food and Drug
08.2016 - 08.2017
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
- CPR/AED Certification
Associate of Science - Dental Hygiene
Fortis College
Bachelor of Arts - Business Management
Western Governors University
Associate of Science - General
Salt Lake Community College
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