Diane La Von
Astoria ,NY
Summary
Adept at fostering inclusive environments and enhancing group fitness experiences, I leveraged my expertise in program planning and engaging personality at Equinox Fitness to significantly improve member satisfaction. My background also includes robust quality assurance management at Better Body Bootcamp, where I implemented systems that elevated class quality and compliance, demonstrating a unique blend of technical knowledge and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Equinox Fitness
08.2016 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to [Number] individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Quality Assurance and Quality Control Manager
Better Body Bootcamp
06.2020 - 08.2021
- Improved quality of group fitness classes by implementing robust systems and sets of rules to follow to improve member experience.
- Spearheaded initiatives aimed at expanding knowledge in best practices for Quality Assurance and Quality Control within the company.
- Ensured regulatory compliance by staying informed of industry standards and updating policies accordingly.
- Collaborated closely with cross-functional teams to identify areas of improvement and implement corrective actions.
Dance Captain and Assistant Choreographer
Multiple Theater Contracts
08.2008 - 03.2020
- Ensured consistency in style and technique across all performers by regularly conducting training workshops.
- Achieved successful productions by effectively resolving conflicts or issues that arose within the team in a timely manner.
- Provided constructive criticism to assist team with improving performance.
- Enhanced overall performance by creating and implementing innovative choreography for dance routines.
- Expanded performance repertoire by researching and incorporating various dance styles into the company''s productions.
Senior Server and Trainer
The Smith Restaurant
05.2016 - 10.2017
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed food resources, memorized orders, and coordinated customer service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- mentored and trained new servers on the floor.
Lead Server Fine Dining
BR Guest Hospitality
06.2013 - 03.2016
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Mentored and trained new staff on the floor.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Manager - Training and Quality
Ast Fund Solutions
04.2008 - 04.2013
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Fostered a culture of accountability and ownership by setting clear expectations for performance and providing regular feedback on progress.
- Established a culture of continuous improvement through regular feedback sessions and performance evaluations.
- Mentored junior staff members through one-on-one coaching, goal-setting exercises, and career development planning sessions.
Education
Bachelor of Arts - Dance
Hunter College
New York, NY08.2004
Skills
- Class coordination
- Group Instruction
- Anatomy knowledge
- Nutrition advice
- Equipment Setup
- Injury Prevention
- Corrective Feedback
- Program Planning
- Equipment Preparation
- Engaging personality
Certification
- Registered Yoga Teacher (RYT) - Yoga Alliance. 200 hour with pure yoga
- Nutrition Coach Certification – Precision Nutrition.
- CPR/AED Certification
- Certified Personal Trainer (CPT) National Counsel on Strength and Fitness (NCSF) 2021
- Certified Pre and Postnatal with Pronatal 2020
- Certified Pilates mat instructor. Equinox 2023
Timeline
Quality Assurance and Quality Control Manager
Better Body Bootcamp
06.2020 - 08.2021
Group Fitness Instructor
Equinox Fitness
08.2016 - Current
Senior Server and Trainer
The Smith Restaurant
05.2016 - 10.2017
Lead Server Fine Dining
BR Guest Hospitality
06.2013 - 03.2016
Dance Captain and Assistant Choreographer
Multiple Theater Contracts
08.2008 - 03.2020
Manager - Training and Quality
Ast Fund Solutions
04.2008 - 04.2013
Bachelor of Arts - Dance
Hunter College
Similar Profiles
Elissa FerminElissa Fermin
Front Desk Assistant at Equinox FitnessFront Desk Assistant at Equinox Fitness
Christina ClemonsChristina Clemons
Personal Trainer at Equinox FitnessPersonal Trainer at Equinox Fitness
Ameer EllisAmeer Ellis
General Manager at Equinox FitnessGeneral Manager at Equinox Fitness