Bailee McEwen
Nashville,TN
Summary
Motivated student working toward Degree in Social Work. Proven success working within fast-paced, collaborative settings. Strong organizational and team collaboration skills with experience in working with individuals.
Overview
3
3
years of professional experience
Work History
Ambassador
Jeni's Splendid Ice Creams LLC
Nashville, TN
02.2024 - Current
- Greeted customers and provided menu information.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Verified accuracy of order before serving it to customers.
Resident Assistant
Trevecca Nazarene University
03.2022 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to Weekly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
- Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
- Supervised daily activities and provided assistance to staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported over 80 Residents throughout the week
Tennis Desk Attendent
Belle Meade Country Club
03.2023 - 03.2024
- Established relationships with guests to grow and retain client base.
- Answered phones and assisted callers with inquiries.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Greeted guests entering and exiting facility.
- Used internal software to process reservations, check-ins and check-outs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Food Service Worker
Sweet T's Gelato
02.2021 - 08.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted over 80 Customers per day
Education
No Degree - Social Work
Trevecca Nazarene University
Nashville, TN05.2024
High School Diploma -
Creek Wood High School
Charlotte, TN05.2021
Skills
- Critical Thinking
- Social Perceptiveness
- Self Confident
- Student Engagement
- Compassionate Care
- Effective Planning
- Crisis Situations
- Team Player
- Conflict Management
Timeline
Ambassador
Jeni's Splendid Ice Creams LLC
02.2024 - Current
Tennis Desk Attendent
Belle Meade Country Club
03.2023 - 03.2024
Resident Assistant
Trevecca Nazarene University
03.2022 - Current
Food Service Worker
Sweet T's Gelato
02.2021 - 08.2021
No Degree - Social Work
Trevecca Nazarene University
High School Diploma -
Creek Wood High School
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