Bailee Moore
Murray,UT
Summary
Professional management skills with a proven track record in leading store operations and driving sales with growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs and store procedures. Experience in customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive client and team experiences and optimizing store performance. Contagiously positive attitude and always striving for excellence.
Overview
5
5
years of professional experience
Work History
Store Manager
Check ‘n Go
09.2023 - Current
- Complete and submit loan applications while ensuring all underwriting credentials were met by compliance and legal. Answering any all questions made by clients ensuring complete transparency with loan fees, payment schedules, and fine print, ext.
- Regulated and trained on Federal and State laws. Ensured team members were compliant and update to date on store operating procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store cash flow and opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Sales associate
Claire’s
10.2022 - 09.2023
- Stock and sort inventory, with efficiency and organization. Ensured store displays where to company standards.
- Conducted memorable ear piercing experiences with care, proficiency and maintained a sanitary and hygienic environment.
- Conducted professional conversations with customers and coworkers. Built relationships with customer to ensure repeat business.
- Ensured all store funds were accounted for at the beginning and end of the business day.
Manager of Local restaurant
Asian Cafe
05.2020 - 08.2022
- Hired employees that fit restaurant standards. Guided employees through required training courses and encouraged them to push for higher results.
- Dedicated time to high quality customer service. Made it my mission to drive for profitability and repeat business.
- Received and processed online, phone and in person food orders. Conducted timely food delivery services.
- Improved safety procedures to create safe working conditions for workers.
Track and Field Team Captain
Cedar Valley High School
12.2021 - 05.2022
- Plan team activities to create team unity and strong team relationships.
- Created and executed team workouts, keeping in mind the goals of the group members.
- Organized and assisted local middle school track meets. Ensured each event ran smoothly.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
Education
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Cedar Valley High School
Advanced Leadership Program - Business Management
Advanced Leadership Program
Check N’ Go11.2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Goals and performance
- Policies and procedures
- Relationship building and management
- Strategic thinker
- Customer feedback analysis
- Store opening and closing
- Shift scheduling
Timeline
Store Manager
Check ‘n Go
09.2023 - Current
Sales associate
Claire’s
10.2022 - 09.2023
Track and Field Team Captain
Cedar Valley High School
12.2021 - 05.2022
Manager of Local restaurant
Asian Cafe
05.2020 - 08.2022
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Cedar Valley High School
Advanced Leadership Program - Business Management
Advanced Leadership Program
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