Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bailee Patterson

Sparks,Nevada

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Sparks, US
08.2023 - 08.2024
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Ground beans for espresso shots according to individual customer specifications.

Front End Attendant

Costco
Sparks, US
11.2022 - 01.2023
  • Processed returns, refunds, exchanges according to company policy while maintaining high levels of customer satisfaction.
  • Assisted in training new team members on front end operations such as check out procedures, bagging techniques.
  • Ensured compliance with all safety regulations by inspecting equipment before use and following proper procedures for handling hazardous materials.
  • Identified customer needs and promoted matching targets to enhance store revenue.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Provided excellent customer service by addressing customer concerns in a professional manner.

Cashier

Pet Station USA
Sparks, NV
06.2022 - 10.2022
  • Cash handling, register, cleaning, and restocking experience.
  • Excellent customer service.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Ensured compliance with all safety regulations within the store environment.
  • Scanned items and checked pricing on cash register for accuracy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Described merchandise and explained use, operation and care.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.

Busser

Huckleberry's Restaurant
Reno, NV
12.2021 - 05.2022
  • Cleaning tables, assisting servers, and providing customers assistance.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Provided quick and efficient clearing of tables between courses.
  • Greeted guests with friendliness and professionalism.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.

Cashier

KRISPY KREME
Sparks, NV
03.2021 - 09.2021
  • Cash handling, register, cleaning, and restocking experience.
  • Excellent customer service.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Counted and balanced cashier drawers.
  • Answered customer questions and provided store information.
  • Answered phone calls to assist customers with questions and orders.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Followed strict food safety guidelines when preparing ingredients for pastries.
  • Complied with all health department regulations concerning food safety practices.

Education

High school diploma -

Spanish Springs High School
06-2023

Skills

  • Customer assistance
  • Payment processing
  • Training and mentoring
  • Stocking
  • Issue resolution
  • Product recommendations
  • Cash drawer balancing
  • Excellent customer service
  • Attention to Detail
  • Reliable and Dependable
  • Decision-Making
  • Customer Service
  • Continuous Improvement
  • Menu Memorization
  • Relationship Building
  • Excellent math skills
  • Problem-Solving
  • Cash Handling
  • Resolving Complaints
  • Product displays
  • Opening and closing duties
  • Staff Training
  • Hospitality service expertise
  • Inventory management
  • Visual merchandising
  • Food safety compliance
  • Multitasking
  • Problem solving
  • Time management
  • Reliability
  • Team collaboration
  • Communication skills
  • Order accuracy
  • Promotional display creation
  • Performance improvement
  • Equipment cleaning
  • Positive and professional
  • Team player
  • Product upselling
  • Cooking
  • Safe food handling
  • Cleanliness maintenance
  • Active listening
  • Prepare products
  • Food serving and preparation
  • Front counter maintenance
  • Upselling techniques
  • Cash register operation
  • Sales expertise
  • Prepare beverages
  • Quality assurance
  • Feedback reception
  • Recipe adherence
  • Cleaning and sanitizing
  • Reliable and dependable
  • Shipment receiving
  • Teamwork and collaboration
  • Time management abilities
  • Ingredient restocking
  • Analytical skills
  • Goal setting
  • Stocking supplies and retail products

References

References available upon request.

Timeline

Barista

Starbucks
08.2023 - 08.2024

Front End Attendant

Costco
11.2022 - 01.2023

Cashier

Pet Station USA
06.2022 - 10.2022

Busser

Huckleberry's Restaurant
12.2021 - 05.2022

Cashier

KRISPY KREME
03.2021 - 09.2021

High school diploma -

Spanish Springs High School

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